Desirae

Customer service and administrative professional with over 6 years of experience in retail and restaurant operations. Experienced in scheduling, invoicing, hiring documentation, cash management, customer service, and office administration. Known for dependability, organization, and supporting efficient daily business operations.

Front of House Manager/Administrative Assistant - Chick-fil-A - Memphis, TN

(2021-11)

Supported daily operations for a restaurant serving hundreds of guests.

• Managed weekly schedules for employees.
• Maintained accurate cash funds with strong attention to detail.
• Assisted with onboarding new team members.
• Processed invoices and administrative paperwork accurately and on time.

Crew Member - Chick-fil-A - Memphis, TN

(2020-08 - 2021-11)

Responsibilities include providing excellent customer service by greeting customers with their order and giving clear directions when they need to relocate to a different location.

Cashier - Family Dollar - Memphis, TN

(2017 - 2018-04)

Responsibilities include providing excellent customer service by greeting customers, cashing out the sales, and providing assistance when needed. Also, clean, recover, and maintain the front end of the store.

Over-night Cashier - McDonalds - Germantown, TN

(2014 - 2015)

Responsibilities included taking, filling, and presenting orders to customers in drive-thru windows and providing correct prices and change during nightly system reboot. Also, responsible for cleaning restrooms and lobby areas and prepping for morning shifts. I could keep restaurant running smoothly with minimal staff.

High School Diploma - Wooddale High School (2010-05)

College Coursework Completed