Dess

Willing to relocate: Anywhere. Authorized to work in the US for any employer

Data Entry Specialist at Rome Health (2024-11 – 2024-12)

Program Leader at THINK Together (2023-02 – 2024-11)

• Collaborated with cross-functional teams to define program objectives, deliverables, and timelines
• Oversaw the recruitment, training, and performance evaluation of program staff members
• Managed relationships with external partners, vendors, and stakeholders to ensure seamless coordination and collaboration
• Ensured compliance with regulatory requirements related to the programs' operations

Sales Assistant at Titan Demolition (2020-11 – 2023-02)

• Assisted sales team in achieving monthly sales targets by providing exceptional customer service and support
• Managed inventory levels, ensuring products were adequately stocked to meet customer demand
• Provided product knowledge and recommendations to customers, leading to an increase in upsells and cross-sells
• Maintained a clean and organized store environment, creating an inviting atmosphere for customers
• Responded promptly to customer inquiries via phone, email, or in-person, resolving issues effectively
• Assisted with visual merchandising efforts, including setting up displays and arranging products attractively

Key Holder at KIDS EMPIRE (2022-06 – 2023-01)

• Managed store operations in the absence of the store manager, ensuring smooth and efficient daily operations
• Provided exceptional customer service by assisting customers with product selection, answering inquiries, and resolving issues
• Trained new sales associates on company policies, procedures, and product knowledge to ensure consistent customer experience
• Maintained accurate inventory records by conducting regular stock checks and reconciling discrepancies
• Assisted in visual merchandising efforts to create an appealing store environment that drove customer engagement
• Collaborated with team members to achieve monthly sales targets and meet individual performance goals
• Handled cash transactions accurately and efficiently while following proper cash handling procedures

Associate's degree in Business Administration – Utica College (2025-01)

Associate's degree in Business – Mt San Antonio College (2022-05)