Data Entry Specialist at Rome Health (2024-11 – 2024-12)
Program Leader at THINK Together (2023-02 – 2024-11)
- Collaborated with cross-functional teams to define program objectives, deliverables, and timelines
- Oversaw the recruitment, training, and performance evaluation of program staff members
- Managed relationships with external partners, vendors, and stakeholders to ensure seamless coordination and collaboration
- Ensured compliance with regulatory requirements related to the programs' operations
Sales Assistant at Titan Demolition (2020-11 – 2023-02)
- Assisted sales team in achieving monthly sales targets by providing exceptional customer service and support
- Managed inventory levels, ensuring products were adequately stocked to meet customer demand
- Provided product knowledge and recommendations to customers, leading to an increase in upsells and cross-sells
- Maintained a clean and organized store environment, creating an inviting atmosphere for customers
- Responded promptly to customer inquiries via phone, email, or in-person, resolving issues effectively
- Assisted with visual merchandising efforts, including setting up displays and arranging products attractively
Key Holder at KIDS EMPIRE (2022-06 – 2023-01)
- Managed store operations in the absence of the store manager, ensuring smooth and efficient daily operations
- Provided exceptional customer service by assisting customers with product selection, answering inquiries, and resolving issues
- Trained new sales associates on company policies, procedures, and product knowledge to ensure consistent customer experience
- Maintained accurate inventory records by conducting regular stock checks and reconciling discrepancies
- Assisted in visual merchandising efforts to create an appealing store environment that drove customer engagement
- Collaborated with team members to achieve monthly sales targets and meet individual performance goals
- Handled cash transactions accurately and efficiently while following proper cash handling procedures
