Dessaray Johnson

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Phlebotomist - LabCorp - Falls Church, VA

(2022-10)

• Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Verified proper storage and transportation of specimens to laboratories.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
• Performed nasal swab and rapid antibody testing via blood droplet collection.
• Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
• Recorded patient vital signs prior to beginning medical procedures.
• Collected and treated patient samples to test for COVID-19 infection.
• Processed positive and negative test responses according to established protocols and reporting requirements.
• Provided COVID-19 FAQs and educational material to patrons and employees.
• Documented novel coronavirus screening assessments.
• Donned and removed personal protective equipment (PPE) per company protocols.
• Protected individual confidentiality as prescribed by local, state and federal mandates.
• Disinfected tools, equipment and surfaces between patients.
• Completed necessary reports and documentation on time and to specifications.

Medical Assistant/ Behavioral and Mental Health - Neighborhood Health - Fairfax, VA

(2020-10 - 2022-08)

• Performed nasal swab and rapid antibody testing via blood droplet collection.
• Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
• Recorded patient vital signs prior to beginning medical procedures.
• Collected and treated patient samples to test for COVID-19 infection.
• Processed positive and negative test responses according to established protocols and reporting requirements.

Medical Assistant/ Receptionist - Velocity Urgent Care - Woodbridge, VA

(2019-02 - 2019-06)

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
• Checked patient insurance, demographic and health history to keep information current.
• Contributed to and helped lead employee staff meetings, reporting trends in procedures, advising leadership on resources needed and preparing information to be disseminated.
• Transcribed phone messages and relayed to appropriate personnel.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

Medical Assistant - Patient First - Manassas, VA

(2012-06 - 2019-02)

• Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
• Assessed clients upon admission and discharge to detox; took blood draws for labs.
• Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
• Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
• Took and monitored vital signs, administered medications and managed patient behavior.
• Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Verified appropriate lab couriers picked up collected lab specimens.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Obtained client medical history, medication information, symptoms and allergies.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Performed finger sticks and blood draws.
• Conducted EKG, echocardiogram, stress tests and other ordered cardiac tests.

Home Health Care - Serenity Academy - Woodbridge, VA

Medical Assistant - Metropolitan Institute of Health & Technology (2020-08)

High School Diploma - C.D. Hylton High School (2003-06)