Dialo

Motivated, dependable, and results-driven professional with strong leadership, analytical, communication, and problem-solving skills. Proficient in Microsoft Office applications, including Excel, Word, and Outlook. Skilled in analyzing employee performance, identifying areas for improvement, and developing strategies to increase productivity and operational efficiency.

Passionate about educating, training and motivating staff to strengthen job performance, improve workplace efficiency, and achieve company goals. Committed to continuous improvement, professional development and creating a positive work environment that promotes teamwork, accountability, and organizational success.

Arkansas Department of Corrections (2005 – 2023)

• Promoted from corporal, sergeant, lieutenant and captain.
• Supervised correctional staff and inmates to ensure safety and security of the facility.
• Investigated incidents and prepared accurate reports and required documentation before the end of each shift.
• Maintained order by enforcing policies and procedures while responding to emergencies and security concerns.
• Motivated and mentored employees, helping them develop professionally and perform at their highest potential.

Save Mart (2001 – 2005)

• Manage daily store operations while attending high school.
• Supervised employees and helped maintain a productive work environment.
• Assisted customers and handled customers' concerns professionally.
• Managed cash transactions, registers, and daily deposits.
• Maintained inventory, stocked merchandise, and kept the store clean and organized.

Associate's degree in Law Enforcement – University of Arkansas at Little Rock (2026)

Associate's degree in general studies – Southeast Arkansas College (2023 – 2026)

Certificate of Proficiency in communication – Southeast Arkansas College (2023 – 2026)