Diamond Decicco

Detail-oriented Medical Assistant with 10 years of experience in cardiology and pediatric dentistry. Skilled in phlebotomy, EKGs, triaging patients, and surgical coordination. Demonstrated expertise in office management, insurance negotiations, and staff training. Proven ability to deliver superior patient care and streamline administrative processes in high-volume clinical settings. Authorized to work in the US for any employer

Medical Assistant/Check in-out - Cardiology Partners PL - Wellington, FL

(2026-05 - 2026-08)

• Streamlined patient flow by efficiently checking patients in and out, ensuring accurate documentation and timely service using strong organizational skills.
• Performed phlebotomy procedures, collecting blood samples with precision to support accurate diagnostic testing and enhance patient care.
• Coordinated referral requests and authorizations, expediting patient access to specialty care and improving overall patient satisfaction.
• Scheduled and coordinated surgical procedures, ensuring all pre-authorization and documentation requirements were met for seamless operations.
• Managed patient communications by calling and returning calls, addressing inquiries and improving patient engagement and satisfaction.
• Scanned and maintained patient records, ensuring compliance with HIPAA regulations and supporting efficient information retrieval.
• Triaged patients upon arrival, assessing needs and prioritizing care to optimize clinic workflow and reduce wait times.
• Conducted EKGs and assisted with diagnostic procedures, contributing to timely and accurate patient assessments.
• Collected and handled payments, maintaining accurate financial records and supporting front desk operations.

Medical Assistant - Intracoastal Cardiology Center - Delray Beach, FL

(2017-07 - 2026-05)

• Managed office expenses, tracking costs and supporting budget adherence for efficient clinic operations.
• Checked patients in and out of the computer system, ensuring accurate data entry and smooth patient flow.
• Filed patient records systematically, maintaining organized files for quick retrieval and HIPAA compliance.
• Set up x-ray rooms, preparing equipment and supplies to ensure readiness for diagnostic procedures.
• Assisted with EKGs, supporting physicians in obtaining accurate cardiac readings for patient assessments.
• Checked patients’ vital signs, recording accurate measurements to support clinical decision-making.
• Sent prescriptions to the pharmacy, ensuring timely medication fulfillment and patient satisfaction.

Office Manager - Tooth Town Pediatric Dentistry - Wellington, FL

(2011-06 - 2019-01)

• Managed office expenses, ordered supplies, administered paychecks, and scheduled employees to ensure smooth daily operations.
• Ensured all staff had performance plans with regularly reviewed objectives, fostering accountability and continuous improvement.
• Provided the practice owner with daily and weekly reports on progress and shortcomings, supporting informed decision-making.
• Hired and trained employees, guiding them through office procedures to ensure consistent service quality.
• Negotiated successfully with insurance companies, securing profitable managed care contracts to increase practice revenue.

Medical Assistant Externship - Tooth Town Pediatric Dentistry - Boynton Beach, FL

(2018-11 - 2018-12)

• Verified insurance coverage, ensuring accurate billing and reducing claim denials for patient visits.
• Checked vital signs and monitored patients, supporting clinicians in delivering quality pediatric care.
• Maintained and cleaned all clinical and non-clinical supplies, ensuring a safe and organized environment.
• Filed all patient folders in alphabetical order, supporting efficient record retrieval and compliance.
• Scheduled appointments and checked patients in and out, optimizing front desk workflow and patient experience.

Behavioral Health Technician - Family Center for Recovery - West Palm Beach, FL

(2009-12 - 2015-05)

• Led clients with autism ages 2-19 to achieve greater independence in home and community settings, utilizing evidence-based interventions.
• Performed periodic inventory counts on schedule, ensuring adequate supplies for uninterrupted patient care.
• Maintained and cleaned non-clinical supplies, supporting a safe and hygienic environment for clients and staff.
• Facilitated food and service needs of patients and family members, enhancing comfort and satisfaction during treatment.
• Provided direct client care in a 1:1 setting, utilizing intensive and natural environmental teaching to support developmental goals.

Picker/Packer/Shipper - Walgreeens distribution center - Jupiter, FL

(2009-08 - 2013-11)

• Moved and sorted goods and materials, ensuring accurate inventory management and timely order fulfillment.
• Picked, inspected, and packed products, maintaining quality standards and reducing shipping errors.
• Labeled and boxed products prior to shipping, supporting efficient logistics and on-time deliveries.
• Continually stocked and unstocked shelves, optimizing warehouse organization and workflow.
• Attended to and processed shipments, helping to complete orders and load products for distribution.

High school diploma - Palm Beach Gardens High School (2010-08 - 2013-05)

Upper secondary education