Diamond Shakoor
Customer Service Representative
Talent
Fort Lauderdale, BrowardMember since December 27, 2024
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About
Customer Service Rep
Experience
McCray’s Tavern, Atlanta, GA — Server
August 2024 - December 2024
- Provided hospitality to guests in a fast paced environment, ensuring excellent service and attention to detail.
- Enhanced teamwork skills by collaboration with coworkers to meet customer needs.
- Developed time management skills to balance multiple tasks effectively
Grana Italiano, Atlanta, GA — Host
August 2021- June 2023
- Welcomed guests warmly, creating a positive first impression and ensuring excellent customer experiences in a high-volume restaurant.
- Managed reservations and walk-ins efficiently, balancing table assignments to optimize guest satisfaction and dining flow.
- Maintained a clean and organized front-of-house environment, reflecting the restaurant’s upscale standards.
A Promotions, Atlanta, GA — Marketing Specialist
July 2020 - July 2021
- Experience working with sales, product development, campaign planning, content creation and brand management
