Diana Cacho

Demonstrated leadership by supervising and guiding 3+ Student Outreach Coordinators (SOCs), communicating weekly campaign strategy and adjusting priorities to support enrollment objectives. Delivered quantifiable results by monitoring daily performance metrics and ensuring SOCs met 15+ calls per shift through structured performance management & 1:1 accountability check-ins Contributed to hiring involvement by serving on search committees and supporting onboarding and mentorship coordination for new SOCs.

Lead Student Outreach Coordinator at Seattle University (2024-07 – Present)

• Demonstrated leadership by supervising and guiding 3+ Student Outreach Coordinators (SOCs), communicating weekly campaign strategy and adjusting priorities to support enrollment objectives.
• Delivered quantifiable results by monitoring daily performance metrics and ensuring SOCs met 15+ calls per shift through structured performance management & 1:1 accountability check-ins
• Contributed to hiring involvement by serving on search committees and supporting onboarding and mentorship coordination for new SOCs.
• Performed decision making authority, troubleshooting real time issues & making executive decisions to maintain productivity and service quality.

Secretary/Landscaper at Kasho Eco-Landscape (2021-06 – 2025-08)

• Developed organizational and accountability skills when assisting in bookkeeping, ensuring accurate financial tracking and compliance with company policies.
• Processed and audited invoices, improving the accuracy and reliability of financial documentation.
• Strengthened work ethic by balancing full-time work during summers with academic commitments
• Increased efficiency through hands-on experience in fast-paced environments, when mowing lawns, building patios, constructing retaining walls, installing irrigation systems, among other tasks.
• Advanced customer service skills, when interacting with clients of various personality types.
• Enhanced leadership and teamwork by motivating and coordinating workers in a fast-paced environment.

Bachelor of Arts in Business Administration in Finance Major, Minor in Entrepreneurship – Seattle University (2027)