Diana Campbell

Seeking a professional support position where I can utilize my strengths in customer service and business operations.

Bus Driver at Atlanta Public Schools (2024-09 – Present)

• Pick up and drop off students at location
• Licensed: CDL, passenger endorsement, and Air Brake Endorsement

Rehire/Contract at Delta Airlines (2023-02 – 2023-10)

• Assisted Skyclub members with navigating access in and out of the Delta Skyclub

SkyClub Ambassador at Delta Airlines (2018-05 – 2020-08)

• Handled High Valued Customers, assisted with rebooking, ticketing, and problem solving
• Escorted passengers to flights, checked passports and other documents

Gate Agent at Delta Airlines (2006-04 – 2020-08)

Team Member Representative & Passenger Service Agent

• Handle departure flights and inbound flights, data entry, checking in passengers, boarding flights
• Checked international documents, and boarded international flights
• Assist and direct customers to connecting flights, arrival and departures
• Assisted unaccompanied minors
• Prepare pilots and flight attendants paper work

Inbound/Outbound Sales Rep. at American Airlines (1985-08 – 1989-09)

• Performed market research for independent contractors
• Managed customer complaints
• Inbound/Outbound sales
• Acted as interim supervisor for 25+ employees

Certificate in Women's Entrepreneurship – Cornell University (2022-03 – 2022-08)

Associates Degree in Office Administration – Mansfield Business College (1987-08)