Diana Rodriguez

Detail-oriented and dependable bilingual professional with experience in administrative support, education, customer service, and daily operations. Skilled in coordinating schedules, maintaining accurate records, organizing documentation, supporting teams, and communicating effectively with students, families, clients, and coworkers. Known for strong organizational skills, professionalism, adaptability, and the ability to manage multiple responsibilities in fast-paced environments.

Comfortable working independently and as part of a collaborative team, with a strong commitment to providing efficient and high-quality support.

Teacher's Assistant - The Learning Experience - Tuckahoe, NY

(2025-09)

• Support lead teachers with daily classroom instruction, activities, routines, and transitions in a structured early childhood learning environment.
• Assist in creating a safe, nurturing, and engaging classroom environment that supports children's social, emotional, and educational development.
• Provide individualized attention and support to children during classroom activities, play-based learning, meals, and daily routines.
• Help maintain classroom organization, cleanliness, and appropriate supplies to ensure an efficient learning environment.
• Support children's daily hygiene, mealtimes, and other age-appropriate care routines while maintaining safety and professionalism.
• Communicate professionally with teachers, staff, and parents regarding children's daily activities, progress, and individual needs.
• Work collaboratively with classroom staff to maintain consistent routines and provide dependable support throughout the school day.

Office Assistant - Inwood Community Services - New York, NY

(2022-09 - 2025-08)

• Provided day-to-day administrative support to help maintain efficient and organized office operations.
• Performed data entry, filing, document organization, and correspondence management while maintaining accurate records.
• Coordinated schedules, meetings, and office communications to support staff and daily operations.
• Maintained organized documentation systems and ensured records were accessible and up to date.
• Assisted with inventory tracking, supply organization, and monitoring of office materials.
• Responded to inquiries and provided professional customer service to clients, staff, and community members.
• Handled multiple administrative responsibilities while maintaining attention to detail, accuracy, and confidentiality.
• Collaborated with team members to address day-to-day operational needs and ensure tasks were completed efficiently.

Teacher's Assistant - Washington Heights Academy - New York, NY

(2021-10 - 2025-06)

• Supported teachers with classroom instruction, student supervision, lesson preparation, and daily classroom activities.
• Provided one-on-one and small-group academic support to students with diverse learning needs.
• Assisted with preparing educational materials, assignments, classroom resources, and grading.
• Helped maintain a positive, organized, inclusive, and supportive classroom environment.
• Monitored student progress and behavior while working with teachers and staff to support individual learning and behavioral goals.
• Built positive relationships with students while encouraging participation, confidence, and academic engagement.
• Assisted with classroom routines and transitions to promote a safe and productive learning environment.
• Communicated and collaborated with teachers and school staff to ensure students received consistent academic and behavioral support.

Brand Lead Representative - Hollister - New York, NY

(2019-09 - 2020-03)

• Lead Meetings daily to ensure the team meets their goals and expectations
• Led daily sales-floor operations and supported the team in achieving sales and customer service goals.
• Provided exceptional customer service by assisting customers with product selection, styling, sizing, and purchases.
• Assisted with training and coaching new Brand Representatives on company policies, customer service, and sales techniques.
• Helped motivate team members and maintain a positive, energetic, and inclusive store environment.

High School Diploma - International Leadership Charter High School (2019-06)