Diana Voss

Polished, high-energy hospitality professional with extensive experience in fast-paced nightlife, VIP guest relations, and luxury venue atmosphere enhancement. Proven ability to elevate beverage spend, engage high-spend clientele, and maintain polished presentation and poise under pressure. Adept at agile floor communication, crowd awareness, and collaborative team support in high-volume entertainment venues.

VIP Promotional Model at DeeLuxe Modeling LLC (2019-01 – Present)

• Provided upscale atmosphere enhancement and VIP table engagement for high-capacity nightlife venues and lounges.
• Drove venue beverage sales and premium bottle spend across VIP sections through proactive guest interaction and upselling.
• Built lasting rapport with high-tier clientele to encourage repeat visits and elevate overall section energy.
• Maintained continuous high energy, professional poise, and polished presentation throughout demanding, late-night shifts.
• Maintained close communication with floor managers, VIP hosts, and security to ensure a seamless, high-vibe guest experience.

Hostess & Guest Relations at Yorkville Wine Bar (2018-01 – 2020-01)

• Welcomed and seated guests in an upscale lounge setting, balancing table turn times with attentive hospitality.
• Supported floor operations during peak volume hours by clearing glassware, resetting tables, and restocking service stations.
• Handled guest inquiries and special accommodations promptly with a polished, professional demeanor.

Certificate in Digital Marketing – York University

Associate Degree in Social Work – George Brown College