VIP Host - Allegiant Stadium - Las Vegas, NV
(2024-02)
- Provide white-glove service to VIP guests, suite holders, and premium ticket clients
- Greet and escort guests to suites, lounges, or exclusive areas
- Act as a point of contact/concierge throughout the event
- Coordinate food & beverage service with catering teams
- Anticipate guest needs (refills, requests, special accommodations)
- Handle issues discreetly and professionally
Server - P.F. Chang - Las Vegas, NV
(2025-12)
- Delivered high-quality service in a fast-paced, upscale dining environment
- Managed multiple tables with efficiency while maintaining attention to detail and guest satisfaction
- Processed orders and payments accurately using POS systems
- Built strong guest relationships to enhance experience and encourage repeat business
Lead Server - Danico (Michelin-Star Restaurant) - Windsor, Ontario
(2019-05 - 2024-11)
- Delivered refined, anticipatory service in a Michelin-starred dining environment, creating exceptional guest experiences
- Led and inspired front-of-house team to consistently uphold 5-star hospitality standards
- Trained and developed 6 new hires on elevated service techniques, menu mastery, and fine dining etiquette
- Orchestrated seamless service flow through precise coordination with kitchen and bar teams
- Elevated guest experience and revenue through intentional upselling and curated recommendations
- Maintained impeccable dining room presentation, ensuring a polished, detail-driven atmosphere
Server - La Contessa - Windsor, Ontario
(2015-01 - 2019-05)
- Delivered exceptional, personalized service in a high-end Italian dining environment, ensuring an elevated guest experience
- Demonstrated extensive knowledge of Italian cuisine, wine pairings, and seasonal specials to guide guest selections
- Accurately took orders and provided tailored menu recommendations, maintaining efficiency and attention to detail
- Utilized strategic upselling techniques to promote premium dishes and beverages, increasing overall sales
- Collaborated seamlessly with kitchen and bar teams to ensure timely, accurate, and polished service delivery
- Maintained a clean, organized, and visually appealing dining area in accordance with fine dining standards
- Addressed guest inquiries, concerns, and special requests with professionalism, discretion, and problem-solving skills
