Analyst Case Manager - CVS Health, Aetna Better Health - FL
(2026-05)
- Assisting Members in obtaining needed services.
- Coordinating with other agencies to obtain services for consumers.
- Completing and regular review of a written functional assessment.
- Developing and regular review of a written individual community support plan with the client that is based on both a functional and a diagnostic assessment and incorporating the individual treatment plans.
- Participating in case conferences, administrative reviews, client staffing and informal conferences.
- Developing goals, service plans, written service agreement and routine case supervisory activities.
- Contacting on a routine basis and other monitoring or communication with the members, family members, or other relevant persons regarding the client's status, the individual service plan or progress in achieving the goals of the service plan.
- Receiving clinical supervision regarding an identified client.
- All planning, assessments, record keeping and documentation associated with the service coordination of a case
Family services specialist - Early Learning Coalition of Miami-Dade/Monroe - Miami Dade
(2026-01 - 2026-04)
- Conducted thorough assessments of family needs and developed personalized service plans to address specific challenges
- Provided comprehensive support and assistance to families in need, ensuring their access to essential services
- Implemented strategies to promote family self-sufficiency by identifying available resources for financial assistance, job training, and educational opportunities
Victim Advocate/ Domestic Violence/ Human Trafficking - State Attorney office - Miami, FL
(2021-09 - 2025-12)
- Conduct domestic violence and community outreach/education
- Provide support, advocacy, referral, and case management services to domestic violence survivors
- Work with survivors to create, implement, monitor, and update individual safety plans
- Assist survivors in emergency situations to obtain shelter, financial assistance, and other basic needs
- Maintain accurate files, progress notes, data entry, submit timely monthly reports, and paperwork to meet contactor requirements
- Assist clients with obtaining legal assistance; interface with legal providers to guide victims through multiple systems
- Assist survivors with accessing other services.
Assistance Coordinator - Volunteers of America - Miami-Dade
(2021-05 - 2021-09)
- Prepared reports
- Scheduled meetings
- Assisted in organizing company events
- Provided recommendations on improving business operations
Lead Preschool Teacher - YWCA - Miami, FL
(2015-06 - 2019-08)
- Taught the children the skills that they needed to develop at their age
- Helped the children to learn by exploring and learning through play
- Monitored children during play activity to ensure they were always supervised
- Ensured food served followed a nutritional meal plan and quality.
