Diann Boyer

Detail-oriented and proficient in Agile methodology, managing software engineers, and software product testing. With over 15 years of experience with Quality Assurance, People and Project management, I bring unmatched technical troubleshooting, data interpretation and interpersonal skills. My excellent verbal and written communication abilities, along with strong analytical and problem-solving skills, make me a strong Quality Assurance Engineer and a strong Leader.

• Mastery of QA Methodologies, Software Development Lifecycle (SDLC), and Technical Troubleshooting. Comprehensive knowledge of Agile frameworks and methods (Scrum and Kanban), with a thorough understanding of the software development lifecycle.
• Proficient in Microsoft Office Suite and Azure DevOps with Testing Center
• Spearheaded Training Programs with internal and external resources and led Quality Improvement Initiatives which led to a 60% decrease in hotfixs in 24 months. Assist in Implementing Playwrite as an automation tool. 
• Extensive experience in a Scaled Agile Framework (SAFe) environment.
• Exceptional communication, facilitation, negotiation, and coaching skills with diverse Agile teams. Managed and coached 20 team members across three teams.
• Demonstrated ability to facilitate meetings at multiple organizational levels. Facilitated and participated in all Scrum ceremonies.
• Comprehensive knowledge of Agile frameworks and methods (Scrum and Kanban), with a thorough understanding of the software development lifecycle.
• Skilled in backlog refinement, story splitting, estimation, velocity tracking, retrospectives, and Sprint Reviews and implemented Planning Poker for better estimations across all three teams. 
• Increased velocity by 30% of all teams by implementing a self-managed mentality and more communication. 

Certified Agile Professional

Six Sigma Global Institute/ February 2025

CSM Certified Scrum Master

Six Sigma Global Institute /February 2025