Luxury Boutique, GM/Dir Corp. Human Resources and Training Professional
Exceptionally skilled hands-on management professional for luxury boutique operations, management training and development, employee relations, and quality driven for the success of the business, guest experience, and product profitability. Open to all travel and relocation needs, both short-long term assignments.
Consultant - Task Force Independent Contract Consulting - Newport Beach, CA
(2019-01)
Multi-contract consulting work for luxury hospitality and boutique resort projects.
General Manager / Owners Asset Representative - Karas Hotel and Resorts/Bel-Air Hotels, Cap Juluca Resort - Anguilla, BWI
(2010-01 - 2018-12)
Directed all resort operations for profitability, human resources, employee/guest relations, risk management training and development initiatives for this exclusive premier resort, featuring 21 deluxe villas, 118 guest rooms, laundry/housekeeping operations, 3 premier restaurants, retail, spa, fitness, rooms and tennis facility, extensive warehousing, receiving from Miami, Paris, and Caribbean Islands for food and supplies and hard goods. Cap Juluca resort has consistently maintained its stellar exclusivity and excellence and remains the star of the Caribbean with all travel guides and ratings for Leading Hotels of the World, and Conde Nast.
Vice President of Human Resources / Training / Development - Winston Hotels / Alliance Hospitality (Reit) - Raleigh, NC
(2003-01 - 2009-12)
Developed and Directed all Corporate Human capital initiatives, recruiting, management career progression, culture and training foundation, spearheaded all risk and safety initiatives for all management start-up processes for this new $250M annual revenue generating hotel management platform responsible for oversight of 55 hotels, 11 brands, located throughout 18 states as part of this hotel REIT for Winston Hotels. Directed all HR/risk, safety, initiatives for property inspections, audits, workers comp. vehicle inspections, training, hotel property safety and security training and direction. Led a team of 6 corporate and regional direct reports leading all human resources practices, inclusive of new openings, talent acquisitions, transitions, including labor relations for four union hotels in Michigan, New York, New Jersey, Chicago.
Additionally, responsible for all corporate meetings, and company executive meetings, and retreats for team building.
Consultant - Independent Hospitality Consulting - Chicago, IL - Santa Barbara, CA
(1997-01 - 2002-12)
Vice President of Human Resources / Training and Development - Four Seasons Hotel Chicago - Chicago, IL
(1994-01 - 1996-12)
Led all human resource initiatives for this deluxe 350 room AAA 5 diamond/Forbes 5-Star and Preferred hotel property responsible for 525 team members, both union and non-union, including 5 direct reports.
Director of Human Resources/Risk Management /Training & Development - Nikko Hotels International (Japan Airlines) - Chicago, IL
(1986-01 - 1994-12)
Directed all human resources initiatives for this deluxe 425 room non-union hotel, a Forbes 4-star / AAA 5-Diamond, luxury Japanese hotel for company's first North America property location. Directed all start-up and implementation of all human resource initiatives, for hotel staff of 575, with a direct staff of 7. Task force support for opening San Francisco, Mexico City, & Atlanta new properties. Additionally, supported New York Essex House Nikko on all training and development.
Director of Human Resources/Risk Management/Regional Trainer - Renaissance (Nestle/Wine World USA) - Atlanta, GA / Alexandria, VA
(1983-01 - 1986-12)
Directed all human resources and corporate training initiatives for The Waverly, the flagship property, 522 rooms, Mobile 4-star AAA 5-diamond product, with 750 non-union team members and a human resources staff. The Waverly served as a corporate training center. Properties included The Waverly Hotel, Atlanta, GA (535 Rooms) and Renaissance National Center, Alexandria, VA (425 rooms).
AAS - Restaurant/Business Management / Food Service Administration - Erie Community College
B.S. - Hotel/Restaurant / Business Administration - Oklahoma State University
Master's Program - Administrative Supervision / Business - Southern Illinois University (SIU), Carbondale, IL
