Executive Assistant | Governance & Business Operations | Program & Project Coordination
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Experienced executive support and operations professional with a career spanning nonprofit and ministry organizations, financial services, client relationship management, business analysis, and project coordination. Most recently, I supported senior leadership and governance bodies at the Cooperative Baptist Fellowship, coordinating executive priorities, meetings, programs, financial documentation, and work across multiple departments.
Earlier in my career, I managed relationships with major financial institution clients, analyzed performance and compliance data, supported system implementations and user acceptance testing, coordinated cross-functional projects, and supervised customer service and operations teams.
Across these roles, I have worked closely with executives, boards, staff teams, clients, and external partners to keep priorities organized and work moving forward. I bring sound judgment, strong communication skills, and a calm, thoughtful approach to solving problems and supporting leaders, teams, and organizational goals.
Executive Assistant | Governance & Operations | 2015–2026
Provided executive-level support to senior leadership, managing calendars, travel, meeting requests, governance processes, confidential information, and competing priorities across departments. Prepared board and committee materials, reports, correspondence, presentations, meeting minutes, and follow-up documentation. Coordinated programs, events, scholarships, clergy initiatives, reimbursements, and expense submissions.
Partnered with Finance to coordinate and distribute $281,000 in scholarship funding to seminaries and students while ensuring funds were received by academic deadlines.
Administrative Officer, Operations & Communications | Executive Pastor | 2002–2022
Led administrative and ministry operations, prepared board and leadership materials, maintained organizational records, and coordinated communications, programs, conferences, workshops, and multi-day events. Supported budgeting, expense tracking, reimbursements, and other financial processes while helping ministry leaders and teams carry out organizational priorities.
Client Services Manager | Business Analyst | Project Manager | 2001–2012
Managed relationships with financial institution clients supporting approximately $11 million in monthly revenue. Analyzed performance and compliance data, prepared executive reports, documented business requirements, and coordinated work across operations, technology, and client teams. Supported system implementations, developed and executed user acceptance testing, resolved operational issues, and helped expand client programs nationally.
First North American National Bank (FNANB)
Project/Business Analyst | Supervisor | 1998–2001
Supported enterprise projects, documented business requirements, coordinated system testing and implementation, and prepared updates for leadership. Supervised employees, monitored operational performance, and served as a liaison among leadership, internal teams, and external partners.
Supervisor, Customer Care | 1998
Supervised a customer care team, monitored service and performance, coached employees, and supported reporting and quality-improvement efforts.
Mercer University, McAfee School of Theology
Bachelor of Arts in Theatre
