Warehouse Team Lead at PepsiCo / Saddle Creek Logistics Services (2026-02 – Present)
- Lead and support warehouse team members to meet daily productivity, accuracy, and operational goals.
- Provide coaching, guidance, and performance support to promote teamwork and accountability.
- Help coordinate daily workflow and ensure efficient movement of products throughout warehouse operations.
- Monitor and reinforce workplace safety procedures and company standards.
- Communicate with team members and leadership to address operational issues and support continuous improvement.
Order Selector at Sysco Foods (2025-06 – 2025-11)
- Selected, assembled, and prepared customer orders in a high-volume warehouse environment.
- Utilized voice-pick and inventory systems to ensure order accuracy and efficiency.
- Followed food safety, equipment, and workplace safety standards at all times.
- Met daily productivity, accuracy, and quality performance goals.
- Worked collaboratively with team members to ensure timely order fulfillment.
Assistant Store Manager at Family Dollar (2025-02 – 2025-06)
- Assisted with daily store operations including scheduling, inventory control, cash handling, and customer service.
- Supported employee onboarding, training, and performance coaching.
- Maintained merchandising standards, store appearance, and loss-prevention procedures.
- Addressed customer concerns and resolved issues to ensure positive shopping experiences.
- Ensured compliance with company policies and safety regulations.
Performance Instructor at Lowe's (2020-02 – 2025-01)
- Designed and delivered structured training programs using hands-on instruction, simulations, and role-playing exercises.
- Conducted onboarding evaluations and ongoing performance assessments with individualized development plans.
- Identified skill gaps and adapted training approaches to multiple learning styles.
- Developed and updated training materials, procedures, and safety guidelines.
- Certified employees on power equipment and maintained accurate training documentation.
- Tracked attendance, assessments, and performance data to support leadership decisions.
- Provided coaching, feedback, and leadership coverage across departments.
- Promoted teamwork, accountability, and continuous improvement.
Assistant Store Manager at Dollar General (2018-06 – 2020-01)
- Managed daily store operations including scheduling, inventory management, cash handling, and customer service.
- Led, trained, and supervised employees to meet performance and service standards.
- Conducted employee onboarding and performance evaluations.
- Implemented operational improvements to increase efficiency and reliability.
- Ensured compliance with safety policies and company procedures.
Warehouse Associate (Order Selection & Receiving) at McLane Suneast (2005-03 – 2006-04)
- Selected, staged, and prepared product orders in a high-volume distribution center.
- Performed receiving duties, including unloading shipments, verifying quantities, and inspecting products for damage.
- Ensured received inventory was properly labeled, stored, and documented.
- Followed safety procedures and quality standards to support accurate inventory flow.
- Maintained clean, organized, and compliant work areas.
Customer Service Associate at Vineland Check Cashing (2001-06 – 2005-03)
- Processed high-volume financial transactions including check cashing, bill payments, and money orders.
- Maintained accuracy, confidentiality, and compliance while handling cash and sensitive information.
- Provided professional customer service and resolved transaction issues efficiently.
- Maintained accurate records and followed financial regulations.
