Dionna Hargraves

Nonprofit development and marketing professional who writes donor communications, stewardship content, newsletters, and fundraising campaigns for mission-driven organizations in health, social services, culture, and education. Brings hands-on database experience in Raiser’s Edge and Salesforce, from gift entry and reconciliation to report pulls and list segmentation. Organized and detail-oriented, comfortable managing recurring deadlines, and works closely with development, program, and leadership teams.

Development Communications Specialist (Contract) at Brigid Alliance (2025-09 – 2026-07)

• Wrote donor acknowledgment letters and stewardship content for a healthcare access nonprofit
• Maintained donor records in Salesforce with 99% accuracy through careful data entry review
• Handled sensitive donor information with discretion and strict confidentiality

Digital Strategist (Contract) at Mothership Strategies (2025-04 – 2025-06)

• Wrote email, SMS, and MMS fundraising copy for nonprofit and advocacy clients
• Built and segmented campaign content in ActionKit for targeted donor outreach
• Collaborated with strategists and designers to deliver campaigns on tight deadlines
• View Sample: Email Campaign: Presidential Tribute

Development & Marketing Specialist (Contract) at The Bowery Mission (2024-11 – 2025-01)

• Produced impact reports and donor communications highlighting program outcomes
• Supported year-end fundraising campaigns that improved donor retention
• Developed mission-aligned marketing collateral that followed brand guidelines

Marketing Specialist (Contract) at Harvard Radcliffe Institute (2023-01 – 2023-05)

• Wrote and edited event pages and emails that increased event attendance by 30%
• Developed audience-focused copy reflecting the institutional voice across channels
• Used engagement metrics to refine messaging and strengthen outreach
• View Sample: Event Page: Tressie McMillan Cottom Lecture

Marketing & Operations Development Manager at The Salvation Army (2021-02 – 2022-12)

• Wrote donor proposals, newsletters, and impact reports across program areas
• Translated program data into donor narratives that increased giving by 18%
• Handled gift entry and reconciliation with careful attention to accuracy

Database Marketing Manager at Brooklyn Museum (2018-03 – 2021-02)

• Managed a 20,000+ donor and member database in Raiser’s Edge, including gift entry
• Pulled Raiser’s Edge reports to segment Mailchimp lists and reviewed email results
• Wrote exhibition newsletters and member emails that improved participation by 22%
• View Sample: Exhibition Newsletter: Soul of a Nation

Development Coordinator at Professionals for Non-Profit (2016-12 – 2018-03)

• Researched and wrote grant proposals that secured funding for client organizations
• Contributed to fundraising that raised $40,000+ for the 2017 Annual Spring Benefit
• Managed donor acknowledgments and database records for multiple client organizations

Social Media & Content Marketing Coordinator at Oxford University Press (2013-09 – 2016-12)

• Created newsletter, blog, and social media content and scheduled posts in Hootsuite
• Edited and proofread articles to meet editorial style standards and ensure accuracy
• Managed publishing schedules across channels using Excel and Google Sheets
• View Sample: Blog Post: Ten Obscure Facts About Jazz

Marketing Communications Coordinator at Empire NY Medical (2009-07 – 2012-12)

• Developed marketing materials and patient education content on general health topics
• Managed the practice’s social media presence to expand community reach
• Updated website content in WordPress to keep patient information current

Broadcast Associate at CBS Broadcast (2006-10 – 2008-10)

• Researched, wrote, and edited scripts for live news broadcasts under daily deadlines
• Proofread copy and maintained accuracy in a fast-paced newsroom
• Collaborated with producers to deliver clear, accurate stories on tight timelines

Bachelor of Arts in Broadcast Journalism – Howard University