Dirty Money_

Assembles reconditions or manufactures industrial steel containers, fiber drums Following safety quality and guidelines Operates production machinery and monitors output

Production / Operator - Manuser - Harrisburg NC

(2025-11 - 2026-06)

• Assembles reconditions or manufactures industrial steel containers, fiber drums
• Following safety quality and guidelines
• Operates production machinery and monitors output

Groundsman - Scotland County Grounds & Maintenance - Laurinburg NC

(2024-04 - 2025-09)

• Maintain county parks and fields and public facilities
• Mows and trims and edge parks with riding mowers and tractors
• Use weed eaters for weed control
• Maintain all grounds for Scotland County Parks

Flagger / Traffic Control - PSG - Fayetteville NC

(2022-06 - 2024-04)

• Regulates traffic control, flowing a safety zone with stop or slow paddles and hand signals
• Place, maintain, remove safety equipment including traffic cones, drums or barricades and warning signs
• Communicate with crew members and flag partners with a two way radio
• Watch for distracted or speeding drivers, enforcing safety rules

Customer Service Representative - Conduent - Remote

(2021-06 - 2022-05)

• Handle high volume calls, assist with billing, claims, benefits or general account information
• Navigate through multiple computer systems while finding accurate information for customers
• Resolve issues efficiently with one call resolution
• Demonstrate professionalism and empathy

Member Service Representative - Humana - Remote

(2019-03 - 2021-09)

• Assist with prescription drug coverage plans, billing, benefits or trouble shooting
• Detail oriented with customer inquire, complaints
• Maintain HIPPA and CMS guidelines
• Forward calls to senior staff for unresolved or pending complaints

Manager - DVRCC - Laurinburg NC

(2019-01 - 2020-07)

• Oversee day to day operation of emergency shelters, non residential programs and crisis hotlines
• Develop and enforce trauma informed policies procedures and safety standards
• Ensure strict client confidentiality and regulatory compliance across all operations
• Recruit, train, supervise and evaluate victim advocates, case managers, support personnel

High School Diploma - Scotland High School (2012-08 - 2016-06)