Divya Ramachandran

Owned planning, development, delivery and launch readiness preparation of backend content service APIs for the launch of SiriusXM's next-gen platform, that powers over 30M subscribers. Collaborated with product and engineering teams to improve engagement and growth by delivering high quality experiences that make content discovery easy across web, mobile and connected TV platforms. Partnered with engineering, product and UX teams to launch the re-architected CMS that saw 3-10x improvements in processing time.

This enabled the team to launch scheduling features that led to 15% lift in click through rate.

Sr. Technical Program Manager (SiriusXM, Contract) - Lyntris Industries - Remote

(2023-05)

• Owned planning, development, delivery and launch readiness preparation of backend content service APIs for the launch of SiriusXM's next-gen platform, that powers over 30M subscribers.
• Collaborated with product and engineering teams to improve engagement and growth by delivering high quality experiences that make content discovery easy across web, mobile and connected TV platforms.
• Partnered with engineering, product and UX teams to launch the re-architected CMS that saw 3-10x improvements in processing time. This enabled the team to launch scheduling features that led to 15% lift in click through rate.
• Assumed end-to-end program ownership of SiriusXM app localization feature for Tesla, coordinating across 5 teams including Tesla ADK and localization engineering-delivered on time with zero launch delays.
• Established first-line US timezone bug triage support for CMS team, triaging ~100 issues over 12 months and reducing resolution time from 24 hours to ~2 hours by routing to correct owners-preventing client escalations.
• Built Slack support workflow with automated user group routing, reducing cross-team question response time from ~2 hours to 15 minutes.
• Designed JIRA Kanban dashboard adopted by 3 additional teams, establishing consistent cross-team delivery tracking to provide regular leadership updates.

Sr. Engineering Manager - Mode Analytics - Remote

(2021-03 - 2022-09)

• Drove successful launch of self-service analytics offering by introducing sprint planning and deliverable tracking across all engineering teams, enabling consistent cross-functional planning.
• Grew engineering team by 200% (5 to 15 engineers), streamlining operations to accelerate feature development across query editing, report sharing, and notebook workflows.
• Spearheaded bug triage initiative to optimize resolution workflows and prioritize critical defects, resulting in 30% decrease in open high-severity issues.
• Reduced on-call burden by 50% and cut average incident response time by 50% through streamlined on-call procedures and enhanced runbook documentation.

Sr. Software Engineering Manager - Verizon Media / Yahoo - Sunnyvale, CA

(2019-10 - 2021-03)

• Delivered comprehensive coronavirus coverage page for Yahoo News in one week, coordinating cross-functional teams under extreme time pressure.
• Drove live election results infrastructure across Yahoo, Yahoo News app, AOL, and HuffPost for the 2020 US General Elections-generating 20M+ page views, 1M DAUs on election night, and 50K+ first-time iOS installs the day after the election.
• Modernized Yahoo entertainment and lifestyle websites with redesigned UI elements, resulting in 5% net promoter score improvement.

Engineering Manager - Verizon Media / Oath / Yahoo - Sunnyvale, CA

(2014-11 - 2019-10)

• Delivered a highly scalable live election results system serving 100M+ users on 2016 election night.
• Created configuration management system enabling 800+ live configuration changes across Yahoo properties, impacting 10M+ users without code pushes driving adoption across 6 Yahoo properties and achieving 50% reduction in outage duration.
• Optimized and automated build process for 50+ microsites, simplifying development workflow and cutting project duration by 10%.

Front End Engineer - Yahoo - Sunnyvale, CA

(2010-05 - 2014-11)

• Built and deployed microsites for key global events including the Olympics across Yahoo properties, generating an estimated $20M in revenue.
• Advanced to tech lead role, increasing efficiency of 5 offshore contractors in developing and maintaining microsites.

Masters - Computer Science - University of Texas at Arlington

Bachelors - Computer Science Engineering - Anna University