Executive Assistant Manager and Payroll - Compass Group, Parks Coffee
(2023-03 - 2024-02)
- Oversight of payroll for 400 + staff members and facilitation of training on newly implemented platforms.
- Assisted in Fleet Management under the direction of the company president.
- Ensured strict confidentiality regarding all tracking and company-wide systems.
- Audited timesheets, commissions, and credit card expenses.
Assistant Manager and Bartender - Sage Kitchen at Anderson's
(2019-06 - 2021-03)
- Operated POS terminals to input orders.
- Educated guests on daily specials and menu offerings such as entrees and desserts.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Worked both FOH and BOH, including line cook and prep.
Office Assistant - LogicXY
(2018-02 - 2018-06)
- Received entry-level training within the digital marketing sector. This included web design, brand development, video marketing, and social media
- Assisted on a variety of projects including sales and account maintenance for a podcast platform.
Shift Manager, Bartender - Clutch Bar and Grill
(2009-03 - 2014-02)
- Increased overall team efficiency and productivity.
- Cross-trained in every store role to maximize operational knowledge.
- Trained and supervised stopped staff members.
- Addressed internal and customer related issues each day and planned strategic resolutions.
- Participated in several events that promoted sales and supported the community. Including local, military, and not-for-profit organizations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Account Manager, Transportation Sales and Dispatch - C. H. Robinson Worldwide
(2006-12 - 2009-03)
- Increased Revenue by obtaining and securing new accounts, while providing value-added services to existing clients.
- Coordinated communication efforts as the on-site representative for a fortune 200 client.
- Worked within the export division.
- Dealt with all aspects of the supply chain.
- Connected with current customers to assess satisfaction. Determine needs and offer new services.
- Alleviated costs by negotiating prices and equalizing Freight rates.
- Manage the LTL division.
- Maintain compliance with export guidelines and international standards.
- Negotiated contracts, including pricing structures and service terms.
- Secured long-term accounts by identifying client needs, providing recommendations and supervising vendor deliveries.
