Dominick Moore

Dedicated Service Representative backed with more than 10 years' experience in customer relations. Motivated to maintain customer satisfaction and to contribute to the success of the organization. Proven ability to establish rapport with clients and exceed targets on the production floor.

Results-oriented banking professional experienced in handling customer needs. Skilled at maximizing client satisfaction and bank profits by utilizing persuasive communication skills, in-depth product knowledge and hands-on customer service abilities.

Sales Representative - Angi-Sales

(2025-01)

• Generated new business through high-volume outbound sales calls to service providers nationwide.
• Consulted with business owners on digital advertising and lead generation solutions to help grow their customer base.
• Managed client onboarding, contract sales, and CRM activities while meeting weekly sales goals.

Relationship Banker - Regions Bank

(2023-01 - 2025-04)

• Provided customers with financial advice and assistance in setting up accounts, loans, and investments.
• Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
• Built long-term relationships with customers by providing personalized service and support.

Premier Support Specialist - AT&T

(2020-01 - 2023-01)

• Followed up with clients to verify optimal customer satisfaction
• Engagement and problem resolution
• Configured hardware, devices, and software
• Model exemplary service through telephone, email, and direct mail channel
• Increased sales by educating prospects on benefits of products and services.

Client Associate - Gateway Foundation

(2013-01 - 2018-01)

• Consulted with the company on advertising and selling procedures
• Conducted weekly audit reports
• Coordinated with project managers to achieve desired company goals
• Managed data in spreadsheets and reports
• Organized meetings and events
• Carried out clerical duties, including answering phones and preparing documents

Bachelor of Arts - Economics - University of Missouri-St. Louis