Donovan O'Brien

High energy, ready for work, willing to learn and apply acquired skills; proficient in recovering, recycling, and reclaiming refrigerants; having good interpersonal skills, ability to prioritize professional and personal goals! I am hands on and quick thinking and take pride into my work. In my 8 years of working in several different companies I have took on roles such as training other technicians and owning my own company with my knowledge over the year!

I am looking for a place I can grow and possibly manage myself hopefully in the future!

CEO/Owner - OBApplianceRepair - Bensalem, PA

(2023-05)

• Ability to sort out tasks and finished them in a timely fashion.
• Averaged 8 calls per day.
• Ordered parts after diagnosing a problem with a refrigerator/freezer/wine cooler/Washer/dryer/microwave/dishwashers
• Strong customer service and communication skills.
• Organized company truck and tools to ensure work productivity for the day.
• Drove the company commercial van with no accidents.
• Knowledge of CDA mobile and google chat programs to locate work orders, ordering parts, and documenting work productivity.
• Strong troubleshooting and research skills.
• Processed and shipped new and damaged parts.
• Installed compressors, condensers, and evaporators when necessary.
• Maintained a safe and clean work environment.
• Worked overtime, until the job was finished.
• Answer calls and schedule customers.
• Always on call to answer customers problems.
• Manage all softwares and other services used.

Appliance Technician - Express Appliance Service LLC - Farmingdale, NJ

(2021-06)

• Ability to sort out tasks and finished them in a timely fashion.
• Averaged 8 calls per day.
• Ordered parts after diagnosing a problem with a refrigerator/freezer/wine cooler/Washer/dryer/microwave/dishwashers
• Strong customer service and communication skills.
• Organized company truck and tools to ensure work productivity for the day.
• Drove the company commercial van with no accidents.
• Knowledge of CDA mobile and google chat programs to locate work orders, ordering parts, and documenting work productivity.
• Strong troubleshooting and research skills.
• Processed and shipped new and damaged parts.
• Installed compressors, condensers, and evaporators when necessary.
• Maintained a safe and clean work environment.
• Worked overtime, until the job was finished.

Appliance Technician - Appliance Doctor - Bensalem, PA

(2022-03 - 2023-05)

• Ability to sort out tasks and finished them in a timely fashion.
• Averaged 8 calls per day.
• Ordered parts after diagnosing a problem with a refrigerator/freezer/wine cooler/Washer/dryer/microwave/dishwashers
• Strong customer service and communication skills.
• Organized company truck and tools to ensure work productivity for the day.
• Drove the company commercial van with no accidents.
• Knowledge of CDA mobile and google chat programs to locate work orders, ordering parts, and documenting work productivity.
• Strong troubleshooting and research skills.
• Processed and shipped new and damaged parts.
• Installed compressors, condensers, and evaporators when necessary.
• Maintained a safe and clean work environment.
• Worked overtime, until the job was finished.

Refrigeration Technician - Fast Appliance Repair - Reading, PA

(2019-06 - 2021-04)

• Currently averaging 8-12 calls per day.
• Order parts after diagnosing concerns with the refrigerator.
• Customer service skills.
• Organize truck and tools daily to ensure a smooth workday.
• Sold 1 contract per week, until the company decided to end the sales program.
• Currently drive the commercial van and had no accidents.
• Knowledge of Servman program to locate route to customers, order supplies, place notes on repair, return parts, and accept payments.
• Install compressors, condensers, and evaporators when necessary.
• Experience in dealing with technical support line.
• Communicate with customers prior to arrival.
• Receive commission based on performance.
• Participate in monthly reviews and have excelled in meeting the company's financial goals.
• Worked overtime, until the job was complete.
• Train new employees to diagnose and install parts.

Refrigeration Technician - Sears Appliance Repairs - Bensalem, PA

(2018-08 - 2019-05)

• Ability to sort out tasks and finished them in a timely fashion.
• Averaged 8-11 calls per day.
• Ordered parts after diagnosing a problem with a refrigerator/freezer/wine cooler.
• Strong customer service and communication skills.
• Organized company truck and tools to ensure work productivity for the day.
• Drove the company commercial van with no accidents.
• Knowledge of Tech Hub program to locate work orders, ordering parts, and documenting work productivity.
• Strong troubleshooting and research skills.
• Processed and shipped new and damaged parts.
• Installed compressors, condensers, and evaporators when necessary.
• Maintained a safe and clean work environment.
• Worked overtime, until the job was finished.

Security Guard - Securitas - Conshohocken, PA

(2016-12 - 2017-05)

• Inspected bags and badges to reduce theft and liability.
• Signed trucks into the building and called offices to grant them access.
• Ensured all visitors produced identification.
• Inspected the back of the trucks as they departed from the building.
• Drove around the warehouse to inspect and identified the number of trailers in yard.
• Answered telephone calls and directed calls to appropriate associates.
• Monitored building through camera system in place.
• Walked the inside of the warehouse and inspected the theft alarm system in place.
• Worked overtime to assist with call-outs on a weekly basis.

Diploma - heating - Orleans Technical College (2017-11 - 2018-05)

High school diploma or GED