Behavioral Health Technician (BHT) - Elevate Recovery Center LLC - Baltimore, MD
(2024-12)
- Ensure a safe and therapeutic environment for clients by monitoring behavior, conducting regular safety checks, and reporting risks to supervisors.
- Facilitate the intake process by searching new client belongings for contraband, securing valuables and medications, and preparing residential areas.
- Collaborate with Clinical and Medical teams to support client care, assist with administrative tasks, and manage housing documents and client belongings.
- Conduct and supervise random house searches, organize and stock necessary supplies, and participate in meetings to ensure smooth operations.
Residential Rehabilitation Assistant - David's Loft Clinical Programs - Baltimore, MD
(2024-09)
- Provide comprehensive support and maintain safety for adults with co-occurring mental health and substance use disorders in a residential rehabilitation setting.
- Monitor and document client progress and behavior, ensuring adherence to individualized treatment plans and schedules.
- Conduct assessments and offer feedback to clients, families, and the medical department, fostering effective communication and care coordination.
- Facilitate group and individual activities, offering mentorship and assistance to enhance participant engagement and well-being.
House Manager - HBH Wellness, LLC - Baltimore, MD
(2022-08 - 2024-09)
- Managed the care, custody, and control of residents in a residential setting, ensuring a safe and supportive environment.
- Coordinated and facilitated house meetings, activities, and offsite events to promote resident engagement and well-being.
- Oversaw meal preparation, medication observation, and resident organization, contributing to the overall health and efficiency of the house.
- Conducted intake/discharge processes, random drug testing, and maintained accurate documentation to support resident care and compliance.
Armed Security Officer - Wolf Security - Baltimore, MD
(2017-12 - 2024-08)
- Collaborated with management and loss prevention teams to effectively deter theft and ensure the safety of store premises.
- Positioned strategically at the main entrance to establish a secure presence and deliver excellent customer service.
- Responded promptly to requests from store management for assistance in handling various incidents.
Correctional Officer - Public Safety and Security - Baltimore, MD
(2010-06 - 2020-09)
- Maintained control and ensured the security of inmates during escort within the facility, ensuring compliance with established protocols.
- Conducted thorough inspections and searches for contraband, enhancing safety by identifying and removing unauthorized materials.
- Enforced rules of conduct and prepared detailed reports on infractions, contributing to effective incident documentation and resolution.
Supervisor - Hotel Revival - Baltimore, MD
(2017-06 - 2020-08)
- Managed the resolution of associate complaints and safety incidents, ensuring compliance with resort safety and security policies.
- Directed and evaluated security personnel, overseeing incident reporting, daily activity logs, and general liability claims.
- Conducted ongoing training for security officers and co-managed the Injury & Illness Prevention Safety Program.
Lead Security Officer - Allied Universal - Baltimore, MD
(2010-06 - 2019-08)
- Delivered outstanding customer service and communication, enhancing client satisfaction and trust.
- Efficiently managed crisis situations on-site, ensuring safety and continuity of operations.
- Utilized intermediate computer skills to operate advanced wireless technology across diverse client environments.
Environmental Services - Johns Hopkins Hospital - Baltimore, MD
(2008-08 - 2013-06)
- Delivered comprehensive cleaning services across diverse hospital areas, including inpatient units, operating rooms, and public spaces, ensuring a sanitary and orderly environment.
- Managed and maintained cleaning equipment and supplies, ensuring availability and compliance with safety and cleanliness standards.
- Provided exceptional customer service, effectively addressing patient and visitor interactions and communicating operational needs to supervisors.
