Dornala Vijaykumar netha

Data Center Technician with experience in rack and stack operations, structured cabling (copper and fiber), and infrastructure maintenance in mission-critical environments. Comfortable following MOP/CMOP procedures, working within ticketing systems, and coordinating with teams to keep data center operations running smoothly. Holds a valid driver's license and committed to safety, quality, and getting the job done right.

Engineering Operations Technician - Adroit Associates LLC - OH

(2024-08)

• Installed and supported copper and fiber cabling infrastructure across data center and enterprise environments, following BICSI, ANSI/TIA, and NEC standards to ensure safe and compliant installations.
• Performed rack-and-stack activities for servers, switches, and networking equipment while maintaining organized cable management, improving equipment accessibility and airflow efficiency.
• Troubleshot fiber and copper connectivity issues, including cable testing, cleaning, tracing, and fault isolation, helping reduce downtime and maintain reliable network performance.
• Followed established MOP and CMOP procedures for all operational activities and used ticketing systems to document, track, and resolve tasks within SLA commitments.
• Verified port mappings and connectivity between network devices, patch panels, and cross-connects to ensure accurate physical-layer configurations and prevent service disruptions.
• Assisted with live device replacements, network equipment migrations, and power-related activities while minimizing impact to production environments and maintaining operational continuity.
• Participated in on-call and after-hours support activities, responding to incidents promptly and collaborating with senior engineers to resolve critical infrastructure issues.
• Maintained inventory records for network hardware, cabling components, and spare equipment, while keeping accurate documentation to support audits, asset tracking, and operational planning.

Operations Engineer - Sify Technologies - Hyderabad, India

(2020-11 - 2022-06)

• Contributed to the growth and operational readiness of a high-availability AWS data center environment by supporting structured cabling installations, equipment deployments, and rack integration activities across multiple facilities.
• Performed fiber and copper cable certification, inspection, and remediation using specialized testing equipment, proactively identifying connectivity issues and restoring services with minimal impact to operations.
• Executed maintenance, installation, and migration activities in accordance with approved SOPs, MOPs, and safety standards, while coordinating closely with vendors, contractors, and internal engineering teams.
• Utilized ticketing and workflow management systems to oversee infrastructure changes, incident resolution, and preventive maintenance tasks, ensuring timely completion and accurate audit trails.
• Maintained comprehensive network infrastructure documentation, including port assignments, cabling layouts, and asset records, improving operational accuracy and reducing troubleshooting effort.
• Supported incident response and change management processes by resolving infrastructure-related issues within established SLA targets and producing detailed technical documentation for compliance and operational continuity.

Master of Science - Advanced Data Analytics - Campbellsville University (2023-01 - 2024-08)