Dorothy Brown

“The secret of getting ahead is getting started.” This is what kept me going when faced with challenges & opportunities in my industry. With a keen dedication, I progressed to over seven years of experience in credit operations, financial planning, compliance and regulations, and accounting within the eCommerce ecosystem. I am well-equipped to initiate strategic methods in evaluating high-risk or high-volume merchants to minimize risk exposure and lower delinquency ratings for various clients.

With my competencies and seasoned professional experience, I could also comprehensively establish and instigate implementing rules and regulations, reorganize corporate core processes, and manage multiple portfolios to improve and boost organizational functions and business performance. Moreover, I can intuitively formulate out-of-the-box initiatives to deal with unique situations and influence industry professionals by utilizing best practices.

As an accomplished professional, I take great pride in the following:

➤ Recognized for consistently exceeding quality and productivity goals, earned five key relationship-building awards, and ranked as a top performer for four consecutive quarters.

➤ Managed various system improvements to streamline process inefficiencies, improve oversight, and conduct compliance matters related to managed assets.

➤ Enhanced workplace efficiency and effectiveness by undertaking multiple projects and serving as a key asset to the organization.

➤ Developed long-range strategic variance analyses and prepared presentations for senior and executive management.

If you need an experienced, creative, cooperative, and committed professional who can solve problems, innovate customer service, and promote organizational change, we should connect! Do not hesitate to reach me here! I am exhilarated to begin working with you!