Patient Care Coordinator - RE Wellness - Jackson, MS
(2025-12)
- Serve as the first point of contact for patients and visitors, providing a welcoming and professional experience.
- Manage patient check-in and check-out processes and respond to incoming phone calls and text messages.
- Direct patient communications and inquiries to the appropriate staff member while providing timely follow-up.
- Coordinate and maintain patient appointments, provider schedules, and the clinic calendar.
- Enter and maintain patient information in the CHARM electronic health record system.
- Submit laboratory orders as directed by clinical staff.
- Prepare and send medical record release forms and follow up to ensure requested records are received.
- Assist with patient communication and troubleshoot questions or concerns to support efficient clinic operations.
- Provide administrative and organizational support to the clinical team.
Vocational Rehabilitation Consultant - Brawner & Associates, Inc. - Madison, MS
(2011-02 - 2025-10)
- Provided comprehensive vocational evaluations, testing, counseling, rehabilitation planning, and job placement services for individuals with work-related disabilities.
- Assessed vocational capabilities, transferable skills, employment potential, and barriers to successful return to work.
- Coordinated with medical professionals, employers, attorneys, insurance representatives, and other involved parties to facilitate appropriate rehabilitation services.
- Provided professional vocational testimony during Workers' Compensation hearings.
- Prepared detailed vocational reports, evaluations, and recommendations based on clinical and vocational findings.
Administrative Assistant - Fleet Morris Petroleum - Madison, MS
(2009-04 - 2011-03)
- Managed billing and collection activities for commercial accounts.
- Maintained accurate account records and provided administrative support to the organization.
- Communicated with customers regarding account balances, invoices, and payment issues.
Vocational Rehabilitation Consultant - Gisclair & Associates, Inc. - Ridgeland, MS
(1996-01 - 1997-12)
- Provided comprehensive vocational evaluations, testing, counseling, and job placement services for individuals with disabilities.
- Assisted clients in identifying appropriate employment goals and developing return-to-work strategies.
Vocational Rehabilitation Supervisor & Unit Manager - CorVel - Ridgeland, MS
(1993-01 - 1995-12)
- Managed medical coordination and vocational rehabilitation services provided throughout Mississippi.
- Supervised rehabilitation activities and coordinated services to support effective case management and return-to-work outcomes.
- Worked with medical and vocational professionals to facilitate appropriate services for injured workers.
Vocational Consultant / Medical Case Manager - Genex Services - Jackson, MS
(1991-09 - 1993-12)
- Provided medical case management and comprehensive vocational rehabilitation services for individuals with work-related disabilities.
- Conducted vocational evaluations, testing, counseling, and job placement services.
- Coordinated medical and vocational services to support successful rehabilitation and return-to-work outcomes.
Psychometric Technician / Office Assistant - Randall Thomas, Ph.D. - Jackson, MS
(1989-01 - 1990-12)
- Administered psychological and vocational testing.
- Conducted intake interviews and assisted with client information gathering.
- Provided administrative and office support.
