Dulce Franco

Motivated and hardworking college student pursuing a Kinesiology degree on the Physical Therapy track at Sam Houston State University. Experienced in customer service, safety supervision, payment handling, leadership, and working with children and families. Demonstrated adaptability and independence through studying abroad in Seville, Spain. Seeking a part-time college position to gain professional experience, develop new skills, and contribute positively to a team.

Court Monitor / Front Desk Associate - Urban Air Adventure Park - Katy, TX

(2025-12 - 2026-02)

• Supervised children throughout the park and monitored activities to maintain a safe environment and ensure guests followed safety rules.
• Assisted guests with harnessing and preparing for rides while following safety procedures.
• Checked guests in, explained available activities, distributed wristbands and required socks, and assisted with general customer needs.
• Processed primarily card-based payments accurately at the front desk.
• Responded professionally to parent and customer concerns, resolving issues when appropriate and involving management when necessary.
• Assisted with opening and closing procedures and helped maintain an organized and welcoming facility.
• Trained and assisted a new employee at management’s request by demonstrating court monitor responsibilities and procedures.

Study Abroad Student - Verto Education - Seville, Spain

(2025-08 - 2026-05)

• Completed college coursework while living and studying independently in an international environment.
• Adapted to a new culture, environment, and daily responsibilities while living abroad.
• Developed independence, communication, flexibility, and problem-solving skills through navigating unfamiliar situations.
• Explored new cultures and experiences while stepping outside of my comfort zone.

PALS (Peer Assistance and Leadership) Mentor - Seven Lakes High School - Katy, TX

(2024 - 2025)

• Mentored and supported younger students by encouraging personal growth, confidence, and positive decision-making.
• Helped organize activities and provided guidance to younger students.
• Served as a positive role model while demonstrating responsibility, communication, and leadership.

Community Volunteer

• Participated in volunteer efforts to provide and distribute food to individuals experiencing homelessness.
• Previously participated in a middle school leadership team in Minden, Nevada.

Varsity Softball & Basketball - Seven Lakes High School - Katy, TX

• Four-year Varsity Softball athlete.
• Three-year Varsity Basketball athlete.
• Competitive travel softball experience.
• Developed strong teamwork, discipline, time management, perseverance, and accountability while balancing athletics and academics.

Kinesiology Major, Physical Therapy Track - Sam Houston State University (2029)

High School Diploma - Seven Lakes High School (2025-05)