Cyril Dickert

Personable, organized, and energetic front desk professional with 15+ years of client-facing experience across healthcare, fitness, and service industries. Genuinely passionate about health and wellness -- maintaining an active personal routine that includes resistance HIIT, Pilates, and yoga. Skilled at creating warm first impressions, managing client check-ins, and keeping operations running smoothly behind the scenes.

A natural communicator who enjoys building community, supporting team members, and making every client feel welcome the moment they walk in.

Copywriter / Visual Content Editor - Veirtu - Remote

(2022-01)

• Managed ongoing client relationships across multiple accounts, maintaining clear communication and consistent follow-through.
• Coordinated project timelines and deliverables, keeping multiple workstreams organized and on schedule simultaneously.

Administrative Assistant - The Bradford Memory Care - Houston, TX

(2022-01 - 2023-12)

• Served as the first point of contact for all visitors and families, setting a warm, professional tone from the moment they arrived.
• Managed front desk operations including client check-ins, multi-line phone handling, and routing inquiries to the right staff members.
• Maintained accurate client records and ensured all information was current, organized, and accessible.
• Kept the front desk area clean, organized, and stocked, proactively restocking supplies and flagging needs to management.
• Coordinated with internal teams to ensure smooth daily operations and consistent communication across departments.

Email Marketing Copywriter - Email Growth Society – Growtal Inc. - Boston, MA

(2020-01 - 2022-12)

• Delivered client-facing communications for diverse brands, adapting tone and messaging to connect authentically with target audiences.

Owner & Operator - Cape Dog Sitting - Chatham, MA

(2019-01 - 2022-12)

• Built and maintained a loyal client community through personalized service, consistent communication, and genuine relationship building.
• Managed all client onboarding, scheduling, and follow-up independently -- keeping every client informed and confident in the service.
• Handled billing, invoicing, and payment collection with accuracy, and upsold additional services based on individual client needs.
• Developed branded marketing materials and ran campaigns that grew a loyal local clientele through word-of-mouth and email outreach.

Bank Teller - Rural Bank of Magdalena - Paete, Laguna, Philippines

(2018-01 - 2019-12)

• Processed high volumes of daily transactions accurately while maintaining a friendly, professional demeanor with every client.
• Followed strict compliance and documentation protocols, demonstrating reliability and trustworthiness in a detail-sensitive role.

A.A. - Business Administration - Lone Star College – Kingwood (2026-05)

NC IV - Computer Programming - The Philippine Women's University