Site Lead - Amazon CXO
(2024-01)
- Lead, mentor and inspire a high-performance team to achieve operational and strategic goals.
- Oversee day-to-day operations to ensure efficiency and adherence to Amazon's standards.
- Analyze customer feedback and implement improvements based on insights & Drive initiatives to enhance customer satisfaction and deliver a world-class customer experience.
Learning Ambassador - Amazon DLX7
(2023-01 - 2024-01)
- Support activities with Onboarding New Hire Associates and Facilitating All New Hire Training with a focus on Hire and Develop The Best.
- Mentor, support, coordinate and assist with Cross Train Tenured Associates.
- Follow and track Onboard HIT Transfers and Provide ongoing support working in a team environment, being involved in meetings and speaking about barriers, safety tip and success stories.
Interim Acting Driver Trainer - Amazon DLX7
(2022-11 - 2023-01)
- Being confident and comfortable mentoring, coaching and guiding others by conversating in a group setting. Performing Learn and Be Curious by answering all Driver questions and finding the answers.
- Executing all hands-on training, following all standard work, observing Delivery Associates.
- Fast-paced environments with changing circumstances, direction, and strategy with prioritizing, manage and complete projects with tight deadlines.
FC Associate I, L1 - Amazon DLX7
(2022-08 - 2022-11)
- Support UTR with Bias For Action Processing packages in problem solve, Induct, Sort, Stow, Pick to Buffer and also help out OTR when needed with Traffic Control and DA assist.
- Trained in multiple roles around the warehouse.
Supervisor/Inventory Specialist - R.G.I.S.
(2017-07 - 2019-02)
- Supervising a team of 15-40 people while being the main contact for the site manager. Keeping them updated with the Inventory Count and Progress as well as rates of how everyone is going during the event.
- Tracking all associates speed and accuracy while performing a fast and accurate count myself.
Certified Trainer/Server - Bubba Bump Shrimp Co. - Times Square New York
(2003-12 - 2004-03)
- Training all New Hire servers in a fast paced, high volume restaurant in Times Square New York
