Dwanna Smith

Operations and business professional with 15+ years of experience supporting corporate, nonprofit, franchise, and small business organizations. Founder of The Corporate Experience, providing operational support, marketing coordination, community initiatives, proposal development, event support, vendor management, and executive-level business services. Former franchise owner with experience in daily operations, customer engagement, team leadership, and local business growth.

Bringing creativity and execution to fast-paced environments.

Founder & Operations Consultant - The Corporate Experience

(2017-01)

• Provide operational, administrative, and marketing support to businesses, nonprofit organizations, and franchise operators.
• Coordinate marketing initiatives, community outreach, experiential events, local partnerships, and promotional projects.
• Develop proposals, presentations, business materials, and other client-facing communications.
• Prepare and submit proposal and grant materials, ensuring accuracy, completeness, and alignment with requirements.
• Support franchise and small business owners with behind-the-scenes operations, organization, vendor coordination, and special projects.
• Develop SOPs and improve internal processes for efficiency and consistency.
• Support vendor coordination, procurement processes, and administrative logistics.
• Assist with bookkeeping functions, including transaction tracking and reporting organization.
• Lead business and nonprofit formation and structuring.

Program Operations, Procurement & Administrative Support (Nonprofit) - NTMA Machinist Career College

(2025-01 - 2026-12)

• Managed procurement processes including sourcing vendors, obtaining quotes, and coordinating purchasing
• Supported administrative operations for workforce training programs and student services
• Maintained documentation, records, and program-related reporting
• Assisted with financial administration including tracking, reconciliation support, and reporting organization
• Ensured compliance with internal and program requirements

Editorial & Government Document Specialist (Contract) - The Pedagogz, L.L.C.

(2021-01 - 2026-12)

• Perform proofreading, formatting, and document review for compliance-driven materials
• Apply GPO standards, ensuring accuracy and consistency in high-volume deliverables
• Meet tight deadlines while maintaining quality and attention to detail

Director of Procurement & Strategic Alliances - Rodgers Security Solutions

(2011-01)

• Support project coordination, documentation, and internal administrative workflows
• Manage scheduling, communication, and organization of records and reports
• Provide consistent operational support to maintain efficiency and continuity
• Lead hiring efforts, including job fairs, candidate screening, and interview coordination
• Conduct onboarding processes and manage employee documentation
• Manage payroll-related processes and administrative tracking

Franchise Owner & Operator - Curves (Women's Fitness Franchise)

(2007-01 - 2011-12)

• Managed all aspects of daily franchise operations, including staffing, scheduling, customer service, marketing, community engagement, and business administration.
• Developed local marketing and promotional activities to support membership growth and retention.
• Built relationships within the local community and represented the franchise at promotional and community events.
• Hired, onboarded, trained, and supervised staff members.
• Oversaw employee performance, accountability, member experience, and daily workflow.
• Maintained operational records, reporting, and overall business organization.

Bachelor of Arts - Interdisciplinary Studies - California State University, Dominguez Hills (2027-05)