Dwayne Truss

Led a production team to meet daily manufacturing and packaging goals while maintaining quality standards. Assigned tasks and monitored employee performance to ensure efficient workflow, conducted quality checks to verify products met company specifications. Trained new team members on equipment operation, safety procedures, and production processes.

Line Lead - PackRite Industries - Ecorse, MI

(2024-08)

• Led a production team to meet daily manufacturing and packaging goals while maintaining quality standards.
• Assigned tasks and monitored employee performance to ensure efficient workflow, conducted quality checks to verify products met company specifications.
• Trained new team members on equipment operation, safety procedures, and production processes.
• Coordinated with supervisors and other departments to minimize downtime and address production issues.
• Maintained accurate production records and reported performance metrics.
• Assisted with troubleshooting equipment issues and escalating maintenance concerns when necessary.
• Promoted teamwork and maintained a productive work environment during high-volume production periods.

Assistant Manager - Clearwave Car Wash - Lincoln Park, MI

(2023-05 - 2024-08)

• Assisted in overseeing daily car wash operations to ensure efficient service and customer satisfaction.
• Supervised team members, delegated tasks, and provided coaching to maintain productivity and quality standards.
• Assisted with hiring, onboarding, training new employees, shift scheduling and helped ensure adequate staffing levels.
• Ensured compliance with company policies, safety procedures, equipment inspections and coordinated maintenance needs and cleanliness standards.
• Assisted with inventory management and ordering of cleaning supplies and operational materials.
• Supported equipment inspections and coordinated maintenance needs with management.
• Helped drive sales through membership promotions and customer engagement.

General Manager - Domino's Pizza - Jackson, MI

(2022-03 - 2023-04)

• Directed daily operations of a high-volume pizza restaurant, ensuring efficient service and customer satisfaction.
• Managed employee scheduling, labor costs, and payroll considerations.
• Monitored inventory levels, placed orders, and controlled food and supply costs.
• Ensured compliance with food safety, sanitation, and company operational standards.
• Analyzed sales performance and implemented strategies to improve profitability and operational efficiency.

Shift Runner / Assistant Manager - Domino's Pizza - Jackson, MI

(2020-02 - 2022-03)

• Supervised shifts and coordinated team activities during peak business hours.
• Assisted with opening and closing procedures, cash handling, and daily reporting.
• Trained new employees on food preparation, customer service, and company procedures.
• Supported inventory counts and product ordering processes.
• Addressed customer concerns and helped maintain a positive dining experience.
• Assisted management with staffing, scheduling, and operational goals.

Crew Member - Domino's Pizza - Jackson, MI

(2019-09 - 2020-02)

• Prepared food according to company recipes and quality standards.
• Provided friendly and efficient customer service in person and over the phone.
• Maintained cleanliness and organization of kitchen, prep, and customer service areas.
• Assisted with stocking inventory and receiving deliveries.
• Worked collaboratively with team members to ensure smooth daily operations.

H.S. Diploma - Thurston High School (2016-09 - 2020-06)