Dylan Houser

Highly organized Executive and Personal Assistant with experience supporting business owners, private families, and healthcare professionals in fast-paced, high-trust environments. Skilled in complex calendar management, travel coordination, household operations, project management, event logistics, and confidential executive support. Entrepreneurial mindset with proven success building business systems, anticipating needs, streamlining operations, and managing multiple priorities with professionalism and discretion.

Known for creating order, solving problems proactively, and helping executives and families operate more efficiently.

Co-Founder, Director of Marketing & Resources at HEY HAY LLC (2026-06 – Present)

Personnel placement agency specializing in executive household staffing, personal assistants, household managers, and private childcare professionals.

• Co-lead daily business operations, overseeing client experience, candidate recruitment, marketing strategy, contracts, and operational workflows.
• Develop standardized systems and procedures that improve efficiency across recruiting, onboarding, and client management.
• Conduct extensive candidate interviews, background investigations, and professional reference verification while maintaining strict confidentiality.
• Create continuing education programs and operational resources to improve team performance and professional development.
• Manage marketing campaigns, social media strategy, branding, and business growth initiatives.
• Serve as a trusted advisor to clients throughout the hiring process, coordinating communication between families and candidates.

Private Personal Assistant & Childcare Professional at Multiple Private Families (2025 – Present)

• Provide on-call executive household support for multiple high-profile families.
• Adapt quickly to different household management systems while maintaining consistency and professionalism.
• Coordinate schedules, transportation, household routines, and family logistics.
• Build long-term trusted relationships through reliability, discretion, and exceptional service.
• Support busy executives by reducing day-to-day operational demands and maintaining organized home environments.

Private Nanny & Household Support Specialist at Private Family (2025-07 – 2026-07)

• Managed day-to-day household operations independently, ensuring the home functioned efficiently with minimal direction.
• Coordinated family calendars, appointments, household vendors, errands, inventory management, and organizational systems.
• Anticipated executive and family needs, proactively resolving scheduling conflicts and operational challenges.
• Managed household purchasing, supply inventory, laundry, organization projects, and vendor coordination.
• Maintained absolute discretion while supporting a private, high-profile household in a trusted environment.
• Assisted with family logistics, special projects, and administrative support while adapting to changing priorities.

Patient Care Technician at Vanderbilt University Medical Center | Mercy Health Lourdes Hospital (2024 – 2026)

• Managed competing priorities within fast-paced healthcare environments requiring precision, discretion, and strong communication.
• Coordinated patient care with interdisciplinary teams while maintaining HIPAA compliance and confidentiality.
• Demonstrated exceptional time management, adaptability, and problem-solving during rapidly changing situations.
• Build trust with patients and families through professionalism and compassionate communication.

Business Development, Marketing & Sales Intern at BIOTRAS (2021-11 – 2023-01)

• Coordinated domestic travel logistics, hotel accommodations, itineraries, and exhibit preparation for conferences, educational labs, and business meetings.
• Supported business development by researching medical device companies, physicians, hospitals, and emerging procedures to identify partnership opportunities.
• Represented the company at national medical conferences and exhibit events, engaging with physicians, fellows, residents, and industry professionals.
• Assisted with planning and execution of educational labs by preparing customized anatomical models, organizing materials, and ensuring seamless event logistics.
• Managed company communications, marketing initiatives, social media platforms, inventory, and administrative operations.
• Maintained organized records, tracked inventory, and supported executive leadership with scheduling, correspondence, and special projects in a fast-paced startup environment.

Bachelor of Science in Nursing (BSN) – Galen College of Nursing (2028)

Associate of Science – West Kentucky Community & Technical College

High School Diploma – McCracken County High School