Talent Acquisition and Operations Leader
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Talent Acquisition and Operations Leader with 13+ years of experience leading full-cycle recruitment, workforce planning, employee onboarding, and operational management across logistics, healthcare, retail, and staffing environments. Ability to build high-performing teams, streamline hiring processes, and improve workforce performance through strategic recruiting, coaching, and process optimization. Experienced in partnering with cross-functional leadership to align talent strategies with business objectives while ensuring compliance, operational excellence, and an exceptional candidate and employee experience.
Recognized for developing scalable recruitment programs, strengthening employee engagement, and driving continuous process improvements in fast-paced, high-volume organizations.
Talent Acquisition Operations Manager at FedEx Express (2021-08 – 2025-09)
Led talent acquisition and operations for high-volume distribution facilities, overseeing workforce planning, recruitment, onboarding, employee development, and operational performance. Partnered with leadership to improve hiring strategies, optimize staffing, and support business growth across multiple locations.
Team Leader at FedEx Express (2019-08 – 2021-08)
Supervised daily warehouse and logistics operations, leading frontline employees while coordinating labor resources, production schedules, safety initiatives, and workflow execution to achieve service and operational goals.
Production Coordinator at FedEx Express (2018-08 – 2019-08)
Coordinated production scheduling, workflow management, and customer order fulfillment within a fast-paced retail print environment. Supported operational efficiency by managing resources, maintaining quality standards, and improving communication across production teams.
Recruitment & Development Manager at CVS Health (2023-03 – 2023-12)
Managed daily retail operations, including staffing, recruiting, employee development, inventory management, and regulatory compliance. Focused on building high-performing teams while driving operational excellence and customer satisfaction.
Recruiting Coordinator at Various Agencies (2017-02 – 2018-08)
Provided full-cycle recruiting and customer support services to multiple clients, managing candidate sourcing, screening, interview coordination, onboarding, and applicant communications.
Recruitment & Training Manager at Cricket Wireless (2012-01 – 2017-01)
Led retail operations with responsibility for recruiting, employee training, sales performance, inventory control, and customer service. Developed high-performing teams through coaching and operational leadership.
Some College Coursework – Rose State College
Some College Coursework – Tulsa Community College
Some College Coursework – University of Phoenix