Ekate Scott

27 years of international experience in corporate office automation. Organized efficient and precise - strong communication skills. Completing on time - critical projects, under pressure. Decisive and direct, flexible in responding to constantly changing assignments.

Enthusiastic, creative and capable to assume increased responsibilities. Fast learner, willing to be trained and relocated or join industries not related to work history. Qualified to work with the public.

In person or over the phone. Not uncomfortable with humans or other species' normal odors. Focus on duties and assignments, do not participate in spreading gossip, talking private or personal matters, about customers or co-workers.

Business oriented person.

Ticketing Agent/Travel Consultant & Front Desk/Night Auditor - Hotels & Corporate Travel Agencies - United States

(2000-03)

Provided progressive experience in customer service and handled extremely confidential records.

• Resolved customer service problems - Answered a high volume of incoming phone calls.
• Set and confirm appointments, process mail.
• Experience processing former weekly ARC or IAR Report (Ticket exchanges, add collects, refunds).
• Excellent ticketing agent, knowledge on airfares rules and policies.
• Airlines, Hotels, Cars, Cruises and Train reservations.
• Collected and recorded statistical/confidential information and performed other administrative duties.
• Ensured smooth and efficient flow of functions.
• Printed, copied and scanned documents.
• Basic experience processing employees time cards Manually.
• Knowledge on MS office (Word, Excel, PowerPoint). Intermediate

Sales Associate, Cashier - Home Depot - Auburn, ME

(2019-03 - 2021-12)

Part-time retail position during holidays and peak seasons.

• Provide Sales Support.
• Greet and assist customers finding products in the store.
• Verify if merchandise is in-stock.
• Assist customers placing orders in the Home Depot delivery system, over the phone and in person.
• Maintain Sales goals.
• Process credit card payments and sometimes refunds.
• Assist customers with products located in the overhead, such microwaves, humidifiers, air purifiers, range hoods, small freezer, dehumidifiers, bathroom vanities, kitchen cabinets, countertops, doors, windows, garden, plumbing, etc.
• Ballymore Electric Ladder Operator License.
• Cashier

Part Time Sales Associate - Retail Stores Nationwide - United States

(2021-12)

Seasonal and part-time retail experience including Macys, Dollar Trees, JoAnn Stores, and other retailers.

Courses - English Grammar - Sterling-Virginia Community College (2004-01 - 2004-06)

Associate in Business Administration - Tourism - Santa Maria La Antigua/Catholic University (1986-01 - 1989-12)