Elijah Lane

Results-driven business owner and operations manager with experience leading teams, managing daily operations, and building strong client relationships. Proven ability to solve problems, improve processes, and deliver exceptional customer service in fast-paced environments. Adaptable leader with a strong business background and a passion for learning, relationship building, and driving results.

Owner/Operator at Fast Lane Moving and Logistics (2022-02 – Present)

• Founded and operated a full-service moving and logistics company, overseeing all daily business operations from sales and scheduling to customer service and financial management.
• Managed business development, generating over $200,000 in annual revenue while building long-term relationships with residential and commercial clients.
• Successfully completed 400+ residential relocations and coordinated commercial moving projects for local businesses with a strong emphasis on customer satisfaction and operational efficiency.
• Built a reputation for exceptional customer service, earning over 170, 5-star customer reviews through consistent service excellence.
• Recruited, trained, scheduled, and supervised moving crews, developing team members into leadership roles and ensuring consistent service quality.
• Trained and transitioned a manager to independently oversee day-to-day operations, allowing the business to operate efficiently without constant owner involvement.
• Prepared customer estimates, negotiated contracts, managed invoicing, and resolved client concerns while maintaining a professional customer experience.
• Coordinated logistics, route planning, labor scheduling, equipment management, and project timelines to ensure efficient execution of jobs.
• Managed company budgeting, payroll, vendor relationships, insurance compliance, licensing, and operational expenses.
• Implemented operational processes and quality-control procedures that improved efficiency, reduced errors, and supported business growth.

Bachelor of Science in Business Administration, Management – East Carolina University (2023-12)

Associate in Applied Science in Criminal Justice Technology – Pitt Community College (2019-05)