Elioct Ortiz

Repaired Samsung, iPhone, Google devices, iPads, laptops, and PCs; resolved hardware and software issues. Managed parts inventory and tracked stock levels. Provided customer support and handled customer concerns professionally.

Repair Technician - uBreakiFix - Jackson, TN

(2026-03)

• Repaired Samsung, iPhone, Google devices, iPads, laptops, and PCs; resolved hardware and software issues.
• Managed parts inventory and tracked stock levels.
• Provided customer support and handled customer concerns professionally.
• Assisted with front end sales and product recommendations.
• Resolved frustrated customer situations with patience and problem solving skills.

Assistant Manager - Montenegro Construcciones - Facatativá, Cundinamarca

(2022-09 - 2022-12)

My job position at that place was to organize documentation and accounting for construction products and tools. Also, one of my responsibilities during that role was to handle sales and customer service.

Professional Communications Certification - Written, verbal, interpersonal and workplace communication, English language proficiencies. - Southwest Airlines

High school diploma - Clarksburg High School (2024-08 - 2026-05)