Elizabeth Kelly

Dependable, motivated leader with strong customer service, communication, and organizational skills. A hands-on problem solver who works well independently, leads by example, and thrives in fast-paced environments. Tech-savvy, adaptable, and committed to developing teams, maintaining high standards, and creating an excellent guest experience.

Grooming Salon Leader - Petsense by Tractor Supply

(2024-06 - 2026-02)

• Lead team of six dog groomers in a fast pace salon, team professional development. Market & promote salon products and services.
• Groom pets with attention to fine details, maintane customer relationships, and promote positive workflow in the salon.

Admissions Outreach Coordinator - Martinsburg College

(2023-10 - 2024-04)

• Target marketing campaigns for assigned territories through social media outreach, and college admissions promoting.
• Use canva as well as similar applications to create engaging, interactive, and informative content to reach potential students.

Patient Care Coordinator - Alpaca Audiology

(2022-05 - 2022-11)

• Coordinated patient care from initial consultation through followup appointments, managing scheduling, insurance verification, and detailed documentation to ensure a seamless clinic experience.
• Assist provider as needed and troubleshoot hearing aid devices.

Youth Worker - Youth & Family Services

(2018-05 - 2020-01)

• Supported at-risk youth in a foster care emergency shelter, organizing activities, and managing a donation program that raised over $1,600.
• Processed child placements, answered calls, and maintained compliance with state documentation requirements.

Shelter Advocate - Family Crisis & Counseling Center

(2016-05 - 2018-12)

• Advocate for women and children residing in domestic violence shelter. Process paperwork, documentation, crisis call intervention, and record keeping as required while maintaining strict confidentiality.

Bachelor of Arts - Educational Studies - Western Governors University (2020)