Elizabeth Martinez

Over 15 years of experience as a Manager in sales, resolving customer inquiries and data discrepancies, delegation proficiency, extensive customer service experience, team building and retail sales management.. Excellent interpersonal skills, as well as strong communication skills and ability to work in team settings. Strive to consistently develop my team, skillsets and practice continuous learning in my current role.

Operations Manager, Target 2022 - Current

• Implementing targets during manager meetings and communicating goals while monitoring strategies to drive company goals and managing operations within safety.
• Managing the entire Inbound/ Outbound department including 8 area managers.
• Leverage solid interpersonal skills to communicate effectively in all management levels.
• Providing guidance, counsel and being a strategic partner to all team members.
• Overseeing, direct, and conduct day-today operations of all HR related functions (e.g., benefits,

hiring/ transfers, terminations, associate relations programs) by monitoring the completion of trainings and addressing employee related concerns for applicants, associates and managers.

• Conducting Safety huddles to implement compliance updates and identify corrective action.
• Demonstrating expertise training managers and associates.
• Conducting preventative care, safety and making sure team members are following policy and compliance trainings.
• Monitoring team’s performance goals while providing feedback.
• Training and developing team members for growth and future opportunities.
• Ensure compliance with company HR policies, local, state, laws and regulations by managing the accuracy of HR-documents, resolving HR-related issues, analyzing information and data to make HR business decisions.
• Strong recruiting and establishing talent acquisition strategies.
• Ability to motivate teams to be curious and de-escalating conflict.
• Assessed reports to evaluate performance, develop targeted improvements and implement changes.
• Collaborate with teams to develop and implement successful corrective plans.
• Planned operations to meet established schedules, factoring in order demands and business factors.
• Bring in exceptional candidates to boost team productivity and operational efficiency.
• Maintain quality and safety standards, policies, and procedures in area.
• Resolving conflicts promptly to promote positive environment for customers.
• Evaluate production levels, quality standards and maintain actions to identify and address operational goal and maintain targets.
• Monitor trends, focus on core strengths to establish strategies to achieve company goals.

High school diploma at Victor Valley in Victorville, Ca