Senior Members Services/Event Management
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Hello! My name is Elizabeth and my passion is helping my community. I am a passionate and results-driven professional with extensive leadership experience as a Senior Member Services Director with non profit organizations, and a seasoned Event Coordinator, bringing a competitive blend of operational management, customer service excellence, and event planning expertise.
Lead and manage a team of over 20 staff, fostering a collaborative and high-performance culture.
Oversee the department's annual budget, ensuring efficient allocation of resources to meet organizational objectives.
Develop and implement strategic goals focused on member engagement, growth, and satisfaction.
Drive membership retention initiatives through data analysis, personalized communication, and program development.
Enhance community outreach through partnerships, public relations, and local engagement opportunities.
Regularly assess and optimize member services to align with evolving community needs and organizational vision.
Offer comprehensive event planning services from concept to execution, including vendor coordination, logistics, décor, staffing, timelines, and on-site management.
Provide full-service wedding/event planning and “day-of” coordination, ensuring seamless and memorable experiences for clients and guests.
Manage contracts, budgets, and vendor relations with precision, delivering events on time and within budget.
Maintain a reputation for professionalism, creativity, and meticulous attention to detail under pressure.
I currently have my AA