Security Account Manager - GLOBAL BACKGROUNDS
(2006-01)
- Accountable for researching and supplying business, medical, academic and government clients with pre-employment screening verifications for employment eligibility.
- Research backgrounds of potential employees inclusive of background, social traces, credit histories, criminal records, MVR reports, previous employer claims, and academic schooling claims.
- Demonstrated superior communication skills in eliciting information and conducting interviews over the phone.
- Apply detail orientation to entering and maintaining accurate notes and records of all contacts and results.
Business Manager, Accessories Department - MILLENNIUM AUTO GROUP
(2004-01 - 2006-12)
- Strategic management of fixed assets, supplies, employee services/benefits, and office safety.
- Oversee and manage all daily departmental fiscal responsibilities including accounting, payroll, supplies, reconciliations, and customer service.
- Ensure the integrity of Accounts Receivable and Payable through reconciliation of accounts.
- Responsible for equipment inventory and office supplies and ensure other cost controls supporting profitability.
- Apply excellent interpersonal skills to answering phones, conducting meetings, arranging travel, and responding to the concerns of employees, vendors and clients.
Global Custody Administrator - DEUTSCHE BANK (STATE STREET BANK AS OF 2/2003)
(1998-01 - 2004-12)
- Accountable for all aspects of posting and account management processes covering securities.
- Manage the currency agent team, monitor posting of interest to client accounts, investigate and resolve discrepancies, and distribute funds.
- Research, post, adjust, and update/disseminate weekly currency rates from around the world for use by management and agents, as well as ensure all rates are accurate in client accounts.
- Apply expert technical analysis of account information and rates, and swiftly relay time sensitive information to agents and management for continuous risk mitigation.
- Cultivate key relationships with banking international institutions to facilitate business objectives.
- Promoted to Team Leader in 1999 after demonstrated performance at managing security and cash accounts.
Customer Service - COLSON SERVICE CORPORATION
(1996-01 - 1998-12)
- Fostered dynamic internal/external relationships while working with clients and staff to provide excellent customer service on Colson financial products and services.
- Employed knowledge of taxes laws in various states to maintain and control all account information.
- Consistently audited and resolved account issues in the process of ensuring the efficacy of all account postings.
