Erin Donnelly
Account Manager
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About
I’m a client success and account management professional with 10+ years of experience helping businesses grow and retain strong client relationships.
At Roo
Vet, I managed a $19M portfolio, achieving 20%+ YoY growth by improving onboarding processes and strengthening client engagement. My startup background has sharpened my adaptability and problem-solving skills, and I’m now looking for a role where I can continue to lead client success efforts and grow professionally. I’m passionate about creating positive client experiences and supporting high-performing teams, and am looking for a role where I can continue to do that while growing professionally.
Experience
I’m a client success and account management professional with 10+ years of experience helping businesses grow and retain strong client relationships.
At Roo
Vet, I managed a $19M portfolio, achieving 20%+ YoY growth by improving onboarding processes and strengthening client engagement. My startup background has sharpened my adaptability and problem-solving skills, and I’m now looking for a role where I can continue to lead client success efforts and grow professionally. I’m passionate about creating positive client experiences and supporting high-performing teams, and am looking for a role where I can continue to do that while growing professionally.
Education
BA Psychology at Salve Regina University