Ella Brisotti

I thrive in dynamic environments, balancing innovation with practicality to deliver events that exceed a client’s expectations. I am also known for my organizational prowess and ability to handle multiple projects simultaneously. I bring a collaborative approach to every event, fostering strong client relationships and earning trust through transparent communication and reliability.

I am a results-driven professional who combines hospitality expertise with a passion for sports, event coordination, social media, and marketing. With experience working with high-profile venues, resorts, sports companies, and clubs, I excel in creating exceptional experiences, driving engagement, and maintaining operational excellence.

Member Experience Coordinator - Brier Creek Country Club - Raleigh, North Carolina

(2026-02)

• Plan, coordinate, and execute member-focused events and activities throughout the club.
• Provide exceptional customer service at the front desk through phone, email, and in-person interactions.
• Support and manage social media content and engagement for multiple club departments.
• Communicate and collaborate with external vendors to enhance event quality and member experiences.
• Respond to member inquiries, resolve concerns, and ensure a welcoming club environment.
• Coordinate cross-departmental communications to ensure successful event execution and member satisfaction.
• Maintain professional relationships with vendors, partners, and service providers to support club programming and special events.

Venue Host Manager - Summerfield Farms - Summerfield North Carolina

(2024-08 - 2026-01)

• Coordinate event logistics, ensuring seamless operations and client satisfaction.
• Streamlined venue setup, enhancing guest experience and operational efficiency.
• Manage vendor relationships, fostering collaboration and timely service delivery.
• Address client concerns promptly, improving feedback and repeat business.
• Implement safety protocols, ensuring compliance and guest security.
• Orchestrate seamless events, manage vendor relationships, and ensure guest satisfaction.
• Implement innovative solutions, resulting in improved efficiency and positive feedback.

Activities Supervisor - Sonesta Resort - Hilton Head South Carolina

(2024-03 - 2024-06)

• Supervised the activities staff, overseeing operations to ensure timely completion and customer satisfaction.
• Managed and coordinated the team responsible for delivering a variety of activities and services, maintaining high standards of efficiency and guest engagement.
• Developed and implemented activity schedules, catering to diverse guest preferences and enhancing overall resort experience.
• Provided personalized recommendations and assistance to guests, fostering positive relationships and maximizing sales opportunities.

Summer Event Sales Intern - Sports Promotions Group - Hillsborough North Carolina

(2023-04 - 2023-06)

• Contributed to event sales of retail products at national soccer accounts across the U.S., ensuring effective merchandising and customer engagement.
• Interacted directly with soccer enthusiasts to enhance consumer spending, cultivate new partnerships, and expand the customer base.
• Executed targeted sports marketing activations aligned with specific events, including social media campaigns, promotional flyers, and modeling initiatives to drive brand awareness and engagement.

Athletic Facilities and Operations Department Employee - North Carolina State University Athletics

(2021-08 - 2023-05)

• Provided essential support to facility and game operations staff, ensuring efficient maintenance and smooth operations.
• Assisted in the setup and teardown of sporting events and practices, both on campus and off-site, contributing to seamless event execution.
• Played a crucial role in managing home games for various sports teams, ensuring optimal event logistics and a positive spectator experience.

Activities Intern - Corolla Light Resort - Corolla NC

(2022-05 - 2022-08)

• Facilitated and maintained a diverse range of activities to enhance guest experiences at Corolla Light Resort throughout the entire summer
• Collected fees and managed reservations for activities, ensuring seamless transactions and customer satisfaction
• Led social media management across platforms including Instagram, Facebook, and TikTok, leveraging engaging content to promote resort offerings and engage with guests effectively

Event Specialist - Summerfield Farms - Summerfield North Carolina

(2021-04 - 2022-12)

• Provided essential support to the coordination staff to ensure that layouts and logistics of events are top-tier.
• Coordinated event logistics and addressed last-minute adjustments and fixes to ensure smooth, successful events.
• Managed the setup, organization, and service of alcohol for events while maintaining responsible service standards.
• Provided face-to-face customer service, assisting guests with questions, requests, and overall event needs.

Bachelor of Science - Parks, Recreation, and Tourism Management; Concentration: Event and Tourism Management - North Carolina State University (2019 - 2023)