Elsa C. Gonzalez

Self-motivated and enthusiastic worker with a vast experience in many different fields. Bringing forth a proven track of achievement and a reputation for positive collaboration. Confident, hardworking, and committed to seeing results in whatever position I am in. Reliable and dedicated to finding a place that will benefit from my superior skill set and energetic drive.

ESOL Coordinator - Oak Creek Charter School

(2013-01 - 2018-06)

Responsible for the administrative function of the English as Second Program.

• Maintain curriculum files and program equipment.
• Worked to create and maintain a welcoming and stimulating environment for students.
• Recorded observations as written assessments of student's performance.
• Attended workshops to learn about different educational approaches and tools.
• Maintain excellent communication with parents regarding their child's progress.
• Actively participated in school events.

Loan Officer (Call Center) - First Charter Bank

(2002-12 - 2006-02)

• Evaluated the loan and credit of their needs of clients, taking into consideration all aspects of their financial background in relation to policies and regulations.
• Worked to cross-sell bank products and services.
• Greeted patrons and clients with a friendly and helpful attitude.
• Worked to provide optimal customer service daily.
• Demonstrated strong leadership skills.
• Organized calendars and files and developed a system of documentation for the files of clients.

Interpreter (English/Spanish) - De la Torre Law and Health Services - Charlotte, NC

(2001-02 - 2002-12)

• Make possible communication between a health care provider and a patient who do not speak the same language.
• Answered calls and recorded and reported messages.
• Maintain calendar and schedules appointments.

General Assistant Manager - Santa Teresa Hotel - Cartagena, Colombia

(1999-03 - 2000-05)

• Directed workflow, acting as immediately between all departments by arranging conference calls, scheduling meetings, composing correspondence, and managing calendars.
• Served as an assistant to all administrative personal and acted as a first point of contact for visitors and customers.
• Organized and prioritized work to complete assignments in a timely efficient manner.
• Worked in collaboration with other team member to achieve success.
• Served as a helpful assistant to all office staff including the Accountant, Property Manager, Maintenance Manager and Broker.
• Worked closely with the manager of the hotel to address any objectives.

Bachelor - Business Administration - Jorge Tadeo Lozano

Certificate - Human Resources - Concordia University

Diploma - Finance - Jorge Tadeo Lozano