Emily Batemon

Seasoned professional in board management with nearly a decade of non-profit experience. Committed to creating sustainable board routines and practices. Strengths include board governance, recruitment, and administration. High degree of emotional intelligence and strong ability to build cohesive and collaborative teams of diverse members. Experienced in board retreat planning and supporting C-Suite leadership in transition.

Manager of Board Relations & Internal Communications (June 2021 to Present)

• Serves as the Board Secretary and sole administrative support to the Board and Board Committees 
• Project manages key activities and routines for the Board of Directors including board development, recruitment, onboarding, elections, amendments to bylaws, and ad-hoc governance needs
• Meets weekly with Chief of Staff and CEO to advise on and provide status reports on board-related items
• Collaborates with key internal stakeholders to ensure alignment and execution of internal communications strategy

• Serve as the external and internal liaison on behalf of the executive team in communications via phone, email, and client interface
• Staff cross-departmental meetings to ensure organization-wide collaboration and timely messaging
• Plan and coordinate Board of Directors meetings in partnership with the Board and C-Suite
• Develop and maintain diverse schedules through effective calendar management
• Prepare CEO for internal and external-facing interactions including research and talking points
• Coordinate conference logistics regarding scheduling travel and hotel arrangements for both the executive team and necessary departments

• Managed and improved the performance of team members within the contact center by monitoring calls and reviewing call quality metrics 
• Reviewed data and implemented strategic plans for ensuring contact center program health as it pertained to contract deadlines
• Collaborated with internal departments to better prepare staff competencies in public benefits and program updates
• Worked closely with the Contact Center Manager with facilitation of ad hoc projects
• Administered 90 day and annual performance reviews

Bachelors of Arts in Psychology | Widener University, Chester, PA

Minor in Professional Writing and Spanish

Certifications

Nonprofit Management | Community College of Philadelphia

Project Management | Google, Coursera