Emily Dupree

Results-driven Learning Management System (LMS) Administrator with over 5 years of experience managing complex LMS platforms, including extensive administration of Docebo. Proven background in executing platform governance, configuring system roles and workflows, coordinating cross-functional stakeholder initiatives, managing vendor and GSA contracts, and driving enterprise compliance tracking. Skilled at bridging technical implementations with business requirements, automating reporting workflows, and maintaining end-to-end operational efficiency.

Compliance / LMS Administrator - Epic Charter Schools

(2021-04)

• Championed a Docebo LMS strategy that earned finalist status for the 2026 Inspire Learning Awards in the Best Platform Governance Strategy category.
• Administered the Docebo LMS for over 3,000 users, meticulously configuring system roles, content workflows, and report permissions to align with access control principles.
• Managed the Docebo LMS for Epic University, designing comprehensive user journeys, curating role-specific content, resolving platform issues, and enhancing user engagement and compliance rates.
• Orchestrated all compliance training initiatives, ensuring content was developed using plain language, accessibility standards, and regulatory best practices.
• Spearheaded staff compliance tracking through the development and implementation of Google Apps Script and Python solutions, automating audits, building KPI dashboards, and improving real-time reporting accuracy.
• Standardized roles, permissions, and grouping logic within Docebo while monitoring logins and resolving user-specific access challenges.
• Provided comprehensive technical support for Epic University via Freshservice tickets, producing instructional video tutorials, visual workflows, and self-service resources.

Co-Founder / Operator - Thunderbird Golf

(2021-04)

Passion Project

• Co-founded and co-manage a seasonal junior golf tour serving ages 5–18, overseeing operational scheduling, vendor coordination, and high-quality tournament experiences.
• Cultivated robust partnerships with golf courses, sponsors, and community organizations to broaden event reach and support initiative operations.
• Directed overall digital content, media strategies, marketing collateral, and email campaigns to maintain stakeholder engagement across participants and partners.

Public Relations / Public Works Admin - City of Durant

(2011-01 - 2017-05)

• Facilitated GSA contracts and vendor compliance, spearheaded employee wellness initiatives, and organized community engagement events.
• Managed human resources, training, procurement, and compliance functions for the Public Works division, representing the city across diverse boards and strategic partnerships.
• Directed public communications, media relations, press releases, and digital platforms for the City of Durant.

Billing-Coder / Receptionist - ENT Alliance Health Durant

• Processed surgical billing, maintained strict HIPAA-compliant records, and managed billing corrections efficiently.
• Provided administrative support to multiple clinics, coordinated patient referrals, and aligned operational communications across external representatives.

Mortgage Servicing - First United Bank

• Supported mortgage servicing operations, accurate payment processing, delinquency management, and loss mitigation programs.
• Oversaw investor reporting and conducted property inspections, ensuring strict adherence to federal guidelines.

Bachelor of Science - Interpersonal Communication - Southeastern Oklahoma State University (SOSU) (2011-01 - 2017-05)