Emily Utley

Hello all! I am Emily Utley, an Oklahoman born and raised! I am dedicated to the betterment of our society and hope to continue helping individuals, groups, organizations, and communities navigate to a better overall wellbeing. Dedicated to personal and professional growth, fully believe life is a journey of learning.

Program Coordinator at Joy in the Cause (2025-08 – Present)

• Coordinate volunteer involvement for individuals and groups, including on and off-site projects
• Manage all social media platforms; creating and posting content to increase community involvement
• Research, draft, and submit grant proposals; obtain funding
• Create and implement new program initiatives, gain support from outside resources to maintain success of programs
• Strengthen and engage donor relations through fundraising campaigns and mission-focused communication
• Design presentations and printed materials to enhance funding efforts and promote involvement in nonprofit's mission
• Manage incoming and outgoing inventory, monitoring progress toward donation and supply goals

Case Manager at Family Promise of Tulsa County (2024-05 – 2025-08)

• Collaborate with families with children under 18 experiencing housing insecurity to set goals, gain financial knowledge, and obtain housing security
• Connect with outside agencies, landlords, congregations, and programs to create a community to support family needs
• Develop and implement a financial empowerment program and incorporate practices into policy
• Maintain client records including case meet notes, personal records, and ongoing referrals
• Process financial assistance requests and collaborate with appropriate entities to prevent eviction and utility shutoff
• Gain knowledge of the non-profit sector including but not limited to board proceedings, grant proposals, and funder engagement

Family Advocate at Tulsa Health Department, ConnectFirst (2021-12 – 2024-04)

• Support healthy pregnancies, births, and early childhood development across Tulsa County
• Assist pregnant women and mothers with finding resources in Tulsa County, including educational opportunities
• Ensure positive communication between clients and resources
• Maintain and coordinate all pertinent records for over 150 clients while adhering to the HIPAA Privacy Rule
• Deliver maximum efforts in promoting positive mental health practices and evidence informed practices
• Exercise appropriate boundaries necessary in human service fields

Legal Assistant/Office Manager at John Dunn Law Offices (2020-04 – 2021-11)

• Prepare legal documents such as wills, summons, complaints, responses, and witness summons; file appropriately
• Support attorneys during trial by fact checking, preparing evidence for presentation, and tracking case developments
• Assist with accounting and billing, coordinate appointments, including all correspondence and logistics necessary
• Maintain case log and/or file for reference and review
• Act as primary liaison between law office and clients both in person and telephone for essential open communication

Trainer/Restaurant Marketing Team Member/Bartender/Wait Staff Member at Texas Roadhouse (2017-01 – 2020-04)

• Train and ensure new members of our restaurant team adhere to company procedures and protocols
• Track performance of new members to ensure proper compliance and report to higher management personnel
• Ensure patrons are taken care of in all respects to customer relations from start to finish
• Ensure all state and federal alcohol laws are followed when tending bar

Wait Staff Member, Trainer at Mexico Joes (2012-03 – 2017-12)

• Record all orders/prices accurately, ensure orders are taken properly and accurately
• Streamline work processes to ensure efficient use of employee time/resources
• Follow customer experience from entry to exit to maintain excellent customer service

Wait Staff Member at Steer Inn Restaurant (2012-03 – 2014-05)

Volunteer/Assisted Living for Elderly Residents at Cimarron Pointe Care Center (2013-01 – 2014-08)

• Physically assist care center residents as needed
• Assist in creating/coordinating recreational activities for residents based on ability
• Provide a friendly face or a gentle conversation to residents
• Help engage residents in center activities promoting connection and improvements to quality of life of residents

Bachelor of Arts in General Studies; minors in psychology, social science, social welfare – Northeastern State University (2023-01 – 2025-05)

Associate of Science (A.S.) in Human Services – Tulsa Community College (2020-08 – 2022-12)

Bachelor of Social Work (in progress) - Northeastern State University

1 credit hour from obtaining a second degree