Emily Whaley

Dedicated and dependable customer service professional with over 10 years of experience delivering exceptional support in fast-paced environments. Recognized for strong time management, reliability, and a genuine commitment to customer satisfaction.

Youth Leader - YMCA - Chula Vista, CA

(2025-12)

• Supervised and ensured the safety of elementary-aged children in an after-school program.
• Planned and led engaging educational, recreational, and enrichment activities.
• Maintained a safe, organized, and inclusive environment while following YMCA policies and procedures.

Highway Maintenance Crew Worker - Center for Employment Opportunities - San Diego, CA

(2025-10 - 2025-12)

• Successfully perform litter abatement activities in the City of San Diego.
• Ensure safe handling and disposal of hazardous materials.
• Demonstrate exceptional attention to detail in monitoring incoming traffic, ensuring the safety of all personnel.

Hostess/Server - Denny's - Vista, CA

(2021 - 2022)

• Greeted guests per shift with a warm and friendly demeanor, ensuring an enjoyable dining experience.
• Managed high-volume dining areas, handling guest orders with accuracy and attention to detail.
• Efficiently served food and beverages to customers, ensuring prompt and courteous service.
• Managed daily cash transactions, ensuring balanced registers at the end of each shift.

Service Department - Receptionist - VW/Subaru Car Dealer

(2017 - 2021)

• Handled customer calls daily, ensuring prompt and accurate response to inquiries.
• Prepared and completed customer forms, ensuring accuracy and compliance with company standards.
• Managed cash and electronic transactions, ensuring efficient processing and minimal wait times for customers.

Preschool Teacher/Baby Sitter - Child Care

(2008 - 2016)

• Designed engaging educational activities that enhanced children's cognitive and motor skills development.
• Increased student engagement and participation by identifying and catering to diverse learning styles.
• Managed a classroom of preschoolers, maintaining an environment that encouraged learning and exploration.

Office Clerk - Keller Williams - Carlsbad, CA

(2009 - 2011)

• Managed inventory of office supplies, ensuring availability and preventing workflow disruption.
• Efficiently managed a multi-line phone system, ensuring prompt and courteous communication with clients.
• Coordinated and prioritized incoming tasks and requests with professionalism and meeting deadlines.

High School Diploma - Sunset High School (2014-07)

Degree in progress - Mira Costa College