Emmah

Dedicated and adaptable Criminal Justice student pursuing a bachelor's degree with a strong commitment to upholding integrity, promoting justice, and supporting community well-being. Leveraging years of fine dining experience, I bring advanced communication, conflict-resolution, and critical-thinking skills developed in fast-paced, high-pressure environments. Recognized for my ability to navigate complex situations with professionalism and sound judgment, I continuously seek opportunities to learn, improve, and contribute meaningfully to organizational goals.

Server at Placida Roadhouse (2025-05 – Present)

• Delivered exceptional customer service in a fast-paced dining environment.
• Managed multiple tables efficiently to ensure timely order delivery and guest satisfaction.
• Collaborated with kitchen staff to coordinate food preparation and presentation standards.
• Trained new team members on restaurant protocols and service techniques.

Server and Bartender at The Boca Grande Clubhouse (2023-10 – Present)

• Delivered outstanding customer service in a high-pressure environment.
• Oversaw bar inventory management to guarantee stock availability and product freshness.
• Facilitated training sessions for new staff on service protocols and menu offerings.
• Cultivated and sustained relationships with members to uphold business standards.
• Cultivated in-depth knowledge of menu items and specials to enhance customer interactions.
• Facilitated cross-training in various restaurant roles to enhance operational efficiency.

Server at Rum Bay Resort (2021-05 – 2023-07)

• Cultivated in-depth knowledge of menu items and specials to enhance customer interactions.
• Facilitated cross-training in various restaurant roles to enhance operational efficiency.
• Surpassed customer service expectations by proactively identifying and addressing customer needs.

Bachelor of Science in Criminal Justice – Southern New Hampshire University (2026-12)