Owner & Business Operations Manager - Ella Signature Hair & Wigs - Charleston, IL
(2025-01)
- Direct all daily front-office, administrative, and back-end financial operations for a local service business.
- Manage a high-volume digital calendar and client database, maintaining a 100% on-time service delivery record.
- Execute daily financial workflows including Square POS transactions, daily cash drawer balancing, expense logging, and inventory procurement.
- Oversee workspace health, safety, and regulatory compliance in strict alignment with Illinois state licensing standards.
Operations Manager & Youth Program Consultant - Independent Contractor & Creative Consultant - Godfrey / Charleston, IL
(2020-07 - 2024-05)
- Managed e-commerce order fulfillment, digital client correspondence, and product distribution for a custom wig brand.
- Served as an independent Vocal Coach for high school students preparing for theater productions, managing rehearsal schedules, talent coordination, and milestone tracking.
- Completed an Associate of Arts degree concurrently while navigating remote platforms and managing family administrative operations during peak pandemic conditions.
Hostess & Dining Room Coordinator - Fire and Smoke Restaurant - Wood River, IL
(2019 - 2020)
- Welcomed guests, managed dining room seating, communicated daily menu specials, and provided continuous table support in a fast-paced environment.
- Maintained efficient dining operations and coordinated order delivery through shifting health, safety, and restaurant operational demands during the initial 2020 pandemic response.
- Executed nightly facility closing routines, cash drawer hand-offs, and thorough workspace sanitization following strict safety protocols.
Merchandise Night Stocker - Walmart Inc. - Wood River, IL
(2019 - 2019)
- Received and organized high-volume overnight merchandise shipments, ensuring precise shelf placement and inventory accuracy.
- Assisted late-shift shoppers, fielded incoming telephone calls, and resolved customer inquiries under time-sensitive shift deadlines.
Project Manager (Contract) - Hybrid and Magnet Company - Ikeja, Lagos
(2017 - 2017)
- Managed a portfolio of fashion vendors and coordinated multi-vendor venue logistics, achieving a 75% increase in vendor sales performance.
- Directed public address announcements, managed vendor communications, and maintained event schedules under strict deadlines.
Script Editor & Media Operations Coordinator - Believers Loveworld Incorporated - Ikeja, Lagos
(2014-05 - 2016-10)
- Delivered daily news updates, authored historical feature segments (Rhapsody History), and assisted in full season news production.
- Wrote and produced 2 commercial broadcast jingles for news breaks on Rhapsody TV.
- Coordinated travel itineraries, production logistics, and social media engagement strategies while maintaining a searchable digital media archive.
English Educator & Program Administrator - Community Secondary School - Ebonyi, Nigeria
(2012 - 2013)
- Delivered English Language instruction, managed classroom environments, and maintained comprehensive student records.
- Acted as a primary point of contact for parents, faculty, and community leaders to share student progress and support learning outcomes.
News Reporter & Producer - Daar Communications (Raypower 100.5 FM) - Lagos, Nigeria
(2009 - 2009)
- Operated broadcast systems under tight time constraints, conducting fact-checking and court reporting to ensure maximum public record integrity.
Music Director & Personnel Coordinator - Community Ministry & Choral Program - Regional / Multi-Location
10-Year Tenure
- Directed and mentored a 200-member choir across 30 regional locations, fostering an environment of trust, respect, and high standards.
- Managed complex event scheduling, equipment logistics, and multi-location rehearsals for large-scale public performances.
- Resolved personnel conflicts and maintained high team retention through clear communication and supportive leadership.
